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Question about the leather straps with the Moray  Rating:  Rating
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 Posted: Sun Jul 26th, 2009 11:44 am
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oagaspar
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CamLS wrote: I'll add another question about shipping.  When the time comes for it to be shipped which carrier is used and will it be shipped from the US for right from the factory?  My only concern is having fedex or UPS ship it, as going to Canada, they charge us huge brokerage fee's.  USPS does not charge any at all.

Sorry for all the Q's :cool:


as posted above by Ralf:

 no EU or USA customers will get their watch directly from the factory.

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 Posted: Sun Jul 26th, 2009 11:49 am
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CamLS
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Any idea if it's possible to request to use a different mail carrier?  I'd hate to pay another $50 on top of the $50 for shipping.

I agree also with the amount of feedback, it's amazing customer service to be able to ask the owner of the company questions and get honest answers back.  It's appreciated!

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 Posted: Sun Jul 26th, 2009 12:02 pm
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Bead-Blasted
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Don't worry Cam... While I can't speak for Ralf & Steve, I would assume the FIDDY we shelled will get the Moray to your doorstep! boy10.gif

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 Posted: Sun Jul 26th, 2009 03:14 pm
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Nabco
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Great news Ralf.....our wait is almost over snoopy1.gif

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 Posted: Sun Jul 26th, 2009 06:50 pm
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TopGun
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Thanks Ralph for the update. This is a good example of CS communication. I am as anxious as the nexrt WIS, but things will happen in production that is beyond control. This is not the first time for me and it will not be my last. Bottom line is delays WILL happen. Ralph and Steve have treated most of us as if we are VIPs. You don't find this level of committment every day. Take your time Ralph, I know you will only put out the best because that is who you are. Thank you for all you do for us.

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 Posted: Mon Jul 27th, 2009 08:28 am
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Martin Lee
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BENARUS wrote:About 230 from the 300 watches are ready assembled and will be shipped to Steve and me next week , no EU or USA customers will get their watch directly from the factory.
That much at least is fantastic news!  I can wait for the straps if it means they're going to be good quality, I'm sure I'll find some leather to put the watch on in the meantime though!

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