View single post by FnuSnu99
 Posted: Mon May 16th, 2011 09:17 am
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FnuSnu99



Joined: Thu Jan 20th, 2011
Location: Land Of The Norsemen
Posts: 720
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oagaspar wrote: Sorry to hear of your problems Rolf and I'm not in total agreement with your approach to the problems as you expressed them on a brand forum,but as a vendor(Prometheus) who relies on the forums for a large part of his sales ,I would have expected something more in the line of "I'm sorry to hear of your problems,send me the watch and I will send you a new watch"...that would have spoken volumes to the 1000's of WIS who read the forums daily.
...that said,send the watch to Prometheus for repair and see if the issues can be resolved.ThumbsUp02.gif

Yes, agree, and as I told Paxman, I probably should have taken it up directly with Prometheus from the get go, but again, he NEVER agreed to anything other than clearing the dust, and constantly repeated that he couldn´t do anything else since I got it from an AD (and that was all done by PM´s). So either way I would have gone about this, I would still be where I am now ...
And he keeps on repeating that he can´t give me a full refund, which I have NEVER asked for in the fist place since I only wanted things fixed. So I still stand by my decision, that since he clearly has stated that he will ONLY clear the dust, and that´s it, I will not send it to him, but try to fix it locally instead. Saves me a whole lot of trouble with taxes, shipping, tax declarations etc. Had he said that he would even look at the other problems, and see what could be done, that would have been a completely different matter, I would send it to him in a heart beat. But not to only clear dust.