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| Joined: | Sun Dec 13th, 2009 |
| Location: | Rochester, Minnesota USA |
| Posts: | 162 |
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Newton wrote:I was following your Prometheus issues over on WUS to see how it was coming along. As a matter of fact I posted a comment on the Prometheus Forum in response suggesting that you give Carlos the courtesy of addressing the issues before posting. However, the WUS response just burned my butt !!!Newton, I agree to your position of always having both sides of the story, and also often the best to stay out of disputes like this, all together. And as you can see from my review and even my thread on WUS, I to state that I probably should have given Carlos the courtesy of dealing with the issues, outside a forum thread. So yes, agree on that to (to some extent) But still, I stick by my decision as I feel it is important to inform. And I´m not only dragging it in the dirt, but also stated what I like about it, and there are several things in fact, as you can see in my review. My main issues with this whole matter, is how prometheus/Carlos and WUS conduct their business. And to say that one is not responsible for own product if it is sold through a AD, that to me is just wrong.
I checked in the other day to see how things were going with the CS followup only to find that the post had been closed WTF !!!! Although, by your own admission you probably should have contacted Carlos first, this doesn't mean you didn't have real issues that required real resolution. And this doesn't mean that there aren't members who want to find out what happened. Like me.
I have a Prometheus OD/GMT that I love. True, the internal bezel crown is beyond touchy, and the lume is not the best. But I love this watch, and had not heard of any issues with Carlos up until this point.
I always try to avoid commenting on issues between multiple people without having both sides from both parties. It works for me, so I am not going to comment here.
But closing the post on WUS is just BS !!!!! Think I may hang out more on 3T in the future.
When you put a product out there, and advertise it with all the bells and whistles , well then you also need to handle when people think your product lacks a bit in regards to quality. (IMHO)
I think your review is more than fair. And I agree 100% to not accept responsibility for the product you produce is just wrong. I still love my Prometheus, and from a practical standpoint, if something goes wrong I am not going to send the watch to Portugal. I knew this when I bought the watch, so to me its no big deal.
Attitude, and responsibility, are a completely different matter. If it turns out that Prometheus does not provide service for the watches they build, then it will just as difficult for customers to provide Prometheus with money for said watches. The market has a way of working these things out.
For all parties concerned, I hope this works itself out to everyones satisfaction. I fired off an email to a Prometheus AD (not the same one) to get his viewpoint on the matter. I like Prometheus watches and WANT them to be a company I would continue to support. Hope Carlos sees it that way.
The only people that gossip more than old women, are WIS's. So NOT correcting this could be the kiss of death. I sincerely hope thats not the case