View single post by FnuSnu99
 Posted: Wed May 18th, 2011 03:18 am
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FnuSnu99



Joined: Thu Jan 20th, 2011
Location: Land Of The Norsemen
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joecb wrote: Hey Rolf, I understood exactly what you tried to convey...This is what I got out of it; They sent you a new watch that QC let slip by with some problems you would expect from a new Invicta, not prometheus....And they were pretty much giving you sh*t on airing the issues in public...And now that Carlos has been embarrased in the forum about problems that should never have gone undetected and sent to a customer..Carlos tried to minimize them and you on the forum, but you would not roll over and eat the crap he was trying to feed you, he is now making excuses and trying to fix it with you to shut you up....Sound about right?
Hi joecb,
Well ...as I have stated to Carlos (via go-between) as long as my issues are dealt with, and I`m a happy camper again, I will of course convey the solution we end up with (and at this point all I care about is getting the issues fixed without to much hassle on my part/or a new watch). And with that the matter is solved as far as I`m concerned. At least in regards to the product it self. But CS and QC in the first place I still feel that Carlos needs to take on his shoulders. But I guess this whole mess is something that the next Prometheus customer will not run into, as I think (and hope) every involved party here, has learned a thing or two (that includes myself also)
But, I have informed of what I wanted people to know, and now the issues are hopefully about to be solved via email, so even though I haven`t been asked to not comment while we try to sort this out, I will try not to stir up things even further, as that would be some what counter productive:0) But we`re not completely home-free yet.

Rolf