View single post by Johnny P
 Posted: Wed May 18th, 2011 11:43 am
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Johnny P



Joined: Thu Nov 3rd, 2005
Location: USA
Posts: 1783
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I can understand Rolf situation, and how he feels. I had a similar experience a few years ago ( with another company) he has a legit gripe. He tried to resolve this thru proper channels (ex. email and PM ) and din't get anywhere I can understand his frustration, and anger he is going thru. Then he post this on their brand forum to find out his thread has been censored, and close by the kool-aid drinkers. Lucky for me WUS dive forum yes believe or not they left the thread open, Timefactor UK, 3T, and EOT forum let me post my situation, for that I'm thankful to them. Talk about WIS banding together this watch company received more headache than they bargain for. It could have been avoided simple solution was fix my watch without the PM or e-mail BS.

I'm glad the admin at 3T left his post here we prefer you deal with the company, sometime it just doesn't work, and the individual must resort to this, and what sucks the solution was very simple replace the watch at no cost to the customer. He received the watch out of the box with these problems why should he go thru the BS of warranty repair for your lack of Quality control , I can understand a warranty repair if he had the watch for while and have issues later Ex. movement failed, crown stripped, etc.

So who is winning here Prometheus got their money, Superchrono got theirs, Norwegian government got 25% vat, = Rolf has a POS watch no fault of his own. I hope this get resolved soon people have been cool so far.