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Magrette Regattare Moana Pacific Arrived Today | Rating: |
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Posted: Mon Aug 16th, 2010 05:31 pm |
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37th Post |
6keith 3T WIS
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Dion immediately responded and offered up the following: I chose #2 Oh no. I am sorry about this. Options: 1. You can send it back and I will fix and reimburse any shipping costs. 2. You can get it fixed by a local watch repair person (it is a simple job to fix) and I will reimburse and send an extra leather strap for your inconvenience. 3. You can send back and I will give you a full refund plus shipping costs for sending it back. Again, I am sorry. Cheers, Dion I have a very good watch repair guy so I chose to have it fixed here vrs mailing back and forth to NZ again. All will be fine, the watch is really nice just one hand short. :)
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Posted: Mon Aug 16th, 2010 05:36 pm |
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38th Post |
ndburley 3T WIS
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6keith wrote:Dion immediately responded and offered up the following: I chose #2 It is not great when that happens but it will happen to every WIS at some point in their collection. Its a lovely watch and I am sure it will provide many great years of service for you. Last edited on Mon Aug 16th, 2010 05:36 pm by ndburley |
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Posted: Tue Aug 17th, 2010 01:58 pm |
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39th Post |
6keith 3T WIS
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I agree $*$* happens. It is a great watch and an even better value. Very prompt response and action taken.
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Posted: Thu Aug 19th, 2010 04:40 pm |
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40th Post |
6keith 3T WIS
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Well here it is better than expected. Great watch, very comfortable for a larger watch which some are not. Even another band being sent to me for the ordeal which was not something Dion had to do, great service. Attachment: photo.JPG (Downloaded 16 times)
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