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FnuSnu99
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Well , I just got my new Prometheus Ocean Diver chronograph, and for several reasons I felt like doing a review on it. This is perhaps going to be a kind of different review than what I did on the Vortex a while ago, and a bit longer, but will be straight forward and point out all the pros and cons, as I see them. Though I might have a hard time staying  completely objective about this, I will try my best. If this has you wondering, read on and you will probably understand …
First of I´ll shed some light on the background of the ocean diver form Prometheus. It is basicly a watch created after a design contest held on prometheus´own forum (on WUS), and a forum member called B.F. Green won the contest with this design (Design by B.F.Green can be seen on the case back). Prometheus first wonted to offer an affordable chronograph, and looked to Asia for production. But after having gotten back a prototype, and not being happy with the result, decided to change production to Switzerland and the Jura mountains, even though this raised the price on the OD line quite a bit (there is also a 3 hand version and a GMT besides the Chrono). And Prometheus states that the OD line is produced to the highest quality standards (and that is one of the reasons I decided to pull the trigger on it in the first place, that and the general design, that I liked) And the general quality and attention to details is the reason for my issues I will mention here.

I ordered mine from supercrono.com as it actually was a bit cheaper than directly from Prometheus.
So to the watch ...
When I opened the box from UPS, I found a straight forward looking black leather watch box, and inside the watch it self, and an extra orange silicone strap and instruction manual. So nothing special there. The rest of the OD line comes in a kind of travel case, so don´t understand why the ODC just gets this boring box, but no biggy there. But kudos for at least adding the extra strap.


First of I was a little disappointed that even with the stated 44mm case, it looked very small on the wrist (imho). And comparing it to for instance the Vortex (also 44mm), it looked a bit smaller. In reality it is 43mm from 3 to 9 (at least with my measuring tool). And 47mm including the crown. It is 16mm high. I guess the reason I find it looking a bit small is the rather small/thin hands and the kinda busy dial being a chronograph. But all that said, I´m actually warming up to the look of it on the wrist as we speak, and the size isn´t really an issue for me any more. But there are some other issues ...that I will get to a bit further down.
Case:
Size I have already gone through, but it is a supercompressor case. For those of you not familiar with supercompressors, to make a long story short, it is a way of making watch cases much utilized in the 50´s and 60´s. And it has a case back that rests on a kind of "O-ring" that is not quite tighten up, so when pressure from the water outside increases, the case back is actually pressed even harder against the O-ring, creating a better seal the higher the pressure (quite a brilliant design actually) More info here for those interested.
http://scubawatch.org/EPSA_SC_FAQ.html

The case sits high on the wrist with its 16mm but is very comfortable indeed. And is 51mm from lug to lug.



Crowns/buttons:
Being a chronograph with an internal bezel it has two crowns and two buttons. The crown at 11 o´clock adjusts the bezel, and crown at 3 o´clock adjusts time and day/date. The main crown screws in and out with a confidence, and is nice and tight. It is also VERY tight pulling out to adjusting to the 3. position IOT adjust time. I´m afraid of pulling the whole pin out every time I set it.

Now to the buttons that start/stop and resets the chronograph function. The start/stop button is firm and nice, but the reset button on mine is loose both from side to side and up and down. Not very much but more than I would like on a watch "made with the highest attention to quality" I still haven´t tried to tighten the screws on it, so that might just do the trick.

But, her we come the the first issue ...The crown for adjusting the internal bezel has quite a lot of play. I would say mine has about a 1-1,5mm play and is quite loose. Being so loose, most of the time the V pip on the bezel is of-centre to 12 o´clock. Not a BIG thing, but something I find irritating. There is no real reason why this crown should be so loose.



Bezel:
And here we get to issue nr two ...
As mentioned, the bezel crown has play. That of course effects the bezel also. And this has the same play but also it moves just a bit sidewise and not only clock wise. This does not scream quality in my world. It seams to be a bit loose and wobbly.

The lumed V pip on the bezel is clearly of a different kind of lume than the rest of the watch (I will address lume "quality" later on) And the applied lume on the V-pip is just a bit "off" compared to its white background. You can clearly see this in the picture abow.

Dial:
Being a chronograph it might be a bit busy for some, but I find it ok, although I don´t care that much for it having "pressed" in a tachymeter ring on the dial also. And the number markers have a little dot in addition to the mark, that just ads to its busyness (imho)
Hands:
hour and minute hands are black with lume in the centre. The minute hand on mine however is not completely coated in black, but has a unpainted area on one of the sides, again not high attention to detail (imho) You can see it in the picture below if you look closely at the side of the minute hand.

The small seconds hand is white, and I personally would have liked this to at least have a lumed tip, so one at least can see that the watch is working in low light conditions. The chronograph hands are red, and lines up perfectly every time.

Lume:
Here we come to maybe its biggest weak point ... And should mention that as some of you probably already know, I´m a BIG lume addict. And love me some lume. But on this one the lume just don´t cut it. According to Prometheus it is C3 all the way, but as the hour/minute hands are quite bright and nice, the rest is just REALLY weak. And the worst is the V-pip on the bezel. It looks like it´s some other kind of lume, and just can´t be C3. It looks a bit "dirty" when inspected, and looses its glow in a matter of seconds after charging.


10 seconds charge with UV torche, along side the Vortex for comparison.

After only four minutes, you can hardly see the dial lume, and the V-pip is completely gone.

Straps:
It comes on a Caribbean style  silicone strap, and a similar orange one is also included. The straps are held in place by screw bars. The screws have a very shallow and thin slot, and normal panerai screwdrivers will not fit. I had to take some old ones and file them sharp to get them to fit. And after a bit of work with warm water the locktite loosened, and they came of. The silicone straps are extremely soft, and VERY long. I´m not sure if I would trust the silicone straps completely, as they are so thin, soft and flexible I feel like they are about to snap every time I flex the wrist. So I got a zulu on it straight away, and haven´t looked back since. The lug bars are not so long, and will probably not accept the thickest leather straps. Even though the case has a "slot" on the underside so the strap wont rub against it.    

Movement:
It houses a ETA Valjoux 7750 Elaborè movement, and not gonna say much about it, as you probably know it well. Can´t really say that much about accuracy yet, since I just got it on Friday, but it has run a steady +8/24 so far, but that might settle nicely once it gets some more wrist time.

So to some other goodies ...
When I first got it I wasn´t completely satisfied as I mentioned. And on closer inspection in the sun, I actually found specs of dust on the dial and the internal bezel ring.

If you look closely, you can see three specs of dust around the 25 mark on the bezel and between 53 and 54 on the bezel. There are more, but for the life of me I couldn´t get it to show on the photos. But believe me, it´s there, and irritating the crap out of me.

So with the dust and loose bezel ring and bezel crown, and also the poorly applied lume on the V-pip, I felt like adressing the issues I had on the prometheus forum on WUS, and see if others had experienced the same. I was quickly asked to to contact Prometheus, and did so by PM on the same forum. And yes, one could easily argue that I should have contacted them straight away, and not first on a forum, but I was quite disappointed, and I would have liked it if others with the same issues on theirs had posted it, so one could read about it before buying. Because all the reviews I had read up till then, was positive. (some mentioned the lume not being great ...)
But Carlos at Prometheus quickly stated that he could clear the dust from the case for me, but not fix the rest of my issues. I never asked him to take the watch back and give me a refund, as I bought it from superchrono (a AD for prometheus) But he keept on repeating that he really could not give me a refund. And I repeated that I didn´t ask for that from him. I only wanted to know if there was anything wrong with mine, or if it in fact was the case that the bezel was supposed to be loose, the reset button was supposed to be lose and the bezel crown was supposed to have that much play in it? He never addressed those issues in the PM, but instead closed the thread I started and stating that "Issues with watch to be sorted out as part of warranty as mentioned to OP in pm where I have suggested to get watch looked at and dial cleaned by us. " And I had clearly stated to him that I wouldn´t send the watch to him if the only thing he was going to do was to clean the dial (as I could get my local watch maker to do that for a lot less hassle at almost the same amount as it would cost to send it to Portugal and back). And he was not interested in fixing the other issues, rather stated that the rest button was that loose by design, since the 7750 mvt needed it to be IOT work properly, and that all internal bezels had that much play, and also that it was a known fact that the OD series had rather poor lume. And summed up with "accidents happen ..." So that kind of pissed me off. I then made a new thread to inform other forum members of issues actually NOT being agreed upon fixing by Prometheus, other than dust. Only to get hammered by admin, and that thread closed also ...
For those interested here is the link to both threads

http://forums.watchuseek.com/f242/my-first-prometheus-not-so-blown-away-539772.html
http://forums.watchuseek.com/f242/interesting-carlos-prometheus-closed-tread-regarding-issues-new-odc-539975.html

So to sum up ...
I still like the design of the ODC,  and besides the issues mentioned I like my ODC quite a lot actually. At first I thought this was going to be a case of catch and relese, but now I have decided to keep it, get my watch maker to clear the dust out, try changing the gaskets on the stem of the bezel screw IOt tighten it up a bit (if possible) and look into if someone can relume the whole thing for me. And when those issues are taken care of, I´ll be a happy camper again.
But must say, I´m not extremely impressed by the CS from Prometheus, nor am I impressed by WUS per say. It almost seems like people there only are interested in hearing positive information, and they act almost like a religious sect (I felt like I swore in church or something when I told of my issues with my ODC there, and got quite a few PM´s, hehe)
Was a "frequent" poster on WUS some time back, under a different nic, (that I for the life of me can´t remember the password for) so had to re-list IOT say my meaning this time, but needless to say, I´m sticking to 3T from now on ...) And they can sit there give each other positive feedback and censoring everyone that has something not so good to bring to the table ...I have better places to spend my time.
And the whole reason why I gave my insight and experiences in the first place, was so others on the fence about the ODC would get a more nuanced picture, and have some more info before pulling the trigger, and I will always say what I mean and feel about something, regardless if others disagree. I kinda thought that was the whole reason for having discussion forums in the first place ...
And to finish of, something isn´t made to the highets quality standards only if you say so ...And I guess there are some lazy and not so detail-focused watch makers even in the Jura mountains of Switzerland.
Because cleaning the dial before reassembly is a given, and something you just don´t forget if you have attention for details.
And a quality inspection before shipping is newer a bad thing ...
  dance.gif                                                                             








Last edited on Sun May 15th, 2011 08:05 pm by FnuSnu99

Jeep99dad
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Well I was on the fence (3-hand)and well I no longer am:) I'll pass! Thank you for your honest review. Every watch company can have a bad product here and there... But it's how they handle those that gets my attention! And his reaction to your PMs, the thread closing are all I need to know. I'll stay away. There are many other brands to spend my money on.
Congrats on the watch, I'm glad you like it anyways!
Brice

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Dan... I'm sorry to hear of your trouble with the OD. I had heard of others that had issues with Carlos but I have not had this experience. As for the watch, I have had a 3 hander for over a year now and have not had any issues. The size is small, but it gives me a sturdy alternative to my larger watches. The only issue I have is the week lume.

Hammerfjord
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Well, Rolf, since you decided to hold on this chrono, it seems like you still like the design(me too) and will try to do your best to modifie it and obtain it's real good side: I salute your tenacity!

For thos reading this:
I've had a long discussion with Rolf "FnuSnu99" since he received the Prometheus and I must say that I was surprised by the quality issues and never the less even more surprised by the responses from Carlos(Prometheus's owner) as I've been reading all his emails too...
About W.U.S: No surprise at all! But we'll come back to thatblah.gif

As I told you my friend, a tighter gasket O-ring on the stem who's manipulating the inner-bezel would certainly do the trick: My watch-maker proposed it to me last year about the same issue concerning my GV2 Mechanical Sub(Same trouble there...It's a bit loose and the inner-bezel has it's own life going on)
So when I read Carlos saying that it was normal for those bezels to twist loose and that otherwise, it would be too hard to turn...???
WTF? A compromise between a loose crown and a stocked crown don't exist?
Choose the right gasket Carlito...
About the loose pusher Rolf, if a tightening of the screw don't work, it might be the hole inside the pusher who's a bit too big for it's screw...Then it's another trouble and the pusher should be changed: No question should be asked!
The dust will go off with a proper cleaning and you'll get the occasion to have a look at the movement at the same timeThumbsUp02.gif
Offcourse, since it's demounted, a good watch-maker could allways apply a better lume quality on the dial markers: Your choice.
My opinion is that the markers need more layers of lume or better lume quality.
It is not because the watch is made in Switzerland, that it will be absolutely problem free: There is unprofessional people everywhere!
Offcourse, who you choose to do the job is relevant and it seems like Prometheus been choosing the wrong company for mounting.
It's more the fact that Carlos don't control his watches before sending who is the trouble.
Benarus learned them lesson and now control them watches before selling(from what I understood)
It may take time and efforts but that's the way to avoid troubles when you run small productions.
Or maybe the watches are assembled in Portugal? Who knows...Jocking around...
Anyway: You had a "monday watch" most likely and some people should be sorry for that....A bit more sorry.

About WUS...Hahaha, let's lock and load!
NO SURPRISE! And that's why I don't roll my balls there and will not do it before the inner-politic change.
Yes, it's like a church of fanatics or maybe a sect who love åss-kissing but hate any remarks who would set them precious sponsors(the brands who pay to be there) in a bit of shadow...
And they punish you down to the abysses for that!


Is this forum hosted by a North-Korean server?subtlelaugh.gif
Criticism is the base of evolution gentlemen: If you never put anything in question, you never make it evolve.
To rethink is good!
Freedom of speach is the root of democracy: But forums who are runned by dictators will never see this light.
Thanks the wide internet, we don't need to be a part of them club to enjoy watch-talk.
My conclusion is that they very stand one more time for what we know them to be: Masked propagandists selling brands who are paying them back in $ for the favor.
It's all about business as the passion is definitely gone and all there is left again is Who.U.Suck

Now, I proudly made myself popular over there, againdog smile.gif

FnuSnu99
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Hahaha, well put William! I can´t but agree ...
And much thanks to your insight during our frequent mailing the last clp of days, I decided to give it a try, fixing it up (O-ring gasket etc) So If you hadn´t pointed that out to me, I guess I would have been up shits creek right about now. So again, tip of the hat to you my friendyou rock.gifBut there is allways a way around issues like that. And as you also point out, the biggest thing here, is really the way Carlos/Prometheus conducted themselves, not really that I received a blue-monday-watch imo (even though that sucks big time). Because I to see that even the best can fail from time to time, but when u take the piss like that, then you get the piss right back ...
And William, you read my mail to Carlos, and I actually feel like I should get the damn peace-price for the diplomacy I showed in that mail!!!
In stead I ended up as a punch bowl surrounded by turds, trying to get in ...
And WUS, don´t even get me started ...
But thanks for the support guys, cause didn´t feel a whole lot a love over at WUS the last cpl of days, and been wondering if I´m really as big a douche bag as people over there claim (I might still be, hehe). Considered posting a few of the PM´s I got, but decided not to as they in fact are PM´s. And only refer to PM´s when they come from a company owner/brand etc, and is on topic.
But will say this, the best one was the guy who claimed I only bought it to crap on it, and that I was negative towards the Prometheus line from the get go. Well my "friend", I don´t have THAT much money, that I can go around buying things I don´t like, just to diss it, hahaha
bamby.gif.
I wish ...

Also, I guess there is no way back now really, the bridge is burned down (in regards to Prometheus and CS) guess if I send it now for warranty repairs, it will be as if one complains to a waiter in a restaurant, about the food, only to get it back with "extras".
I might just have to pick buggers and toe nail clippings out of the mvt ...So will try my watch maker first, pay up and write it of on the list for "lessons learned ..."

Hammerfjord
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And William, you read my mail to Carlos, and I actually feel like I should get the damn peace-price for the diplomacy I showed in that mail!!!
I totally agree there Rolf! Sadely enough, your diplomacy didn't help.
I guess that if some twisted guys thought that you had bought it just for the pleasure to bash it, it may be due to the fact that you posted there with a completely new profile...
...And also the new "watch-brands conspiracy theory"!
Poor world...
bamby.gif

FnuSnu99
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Yeah, I kind a see that having a shining new profile and then taking a dump straight away drew some extra attention. But as I mentioned in the review, I used to have a profile there a while back, and posted around a bit. But for the life of me I can´t remember the password for the account, nor have I access to the email the account was linked to (old work mail) So only way was to make a new profile (but under same name as I use now,  here and on other forums, of course)

But hey! I have an idea. Why don´t we start spreading the word around that you finally have completed that dish-plate "watch" of yours, the one where you had used a magic marker for the numerals (think you posted it in regards to the famous Invicter, and it was made in cardboard and named SONBOLdog smile.gif) and we can just stick to it as being made with the highest attention to details, AND made in Switzerland (guess it will pas as long as you have a mouth full of toblerone while assembling/writing on it) And then we can just crucify who ever tries to diss it as being a rip-off? You up for that? We are on to a potential gold mine here my friend!
dog smile.gifbamby.gifsnoopy1.gif

Last edited on Mon May 16th, 2011 07:12 am by FnuSnu99

Hammerfjord
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FnuSnu99 wrote:
Yeah, I kind a see that having a shining new profile and then taking a dump straight away drew some extra attention. But as I mentioned in the review, I used to have a profile there a while back, and posted around a bit. But for the life of me I can´t remember the password for the account, nor have I access to the email the account was linked to (old work mail) So only way was to make a new profile (but under same name as I use now,  here and on other forums, of course)

But hey! I have an idea. Why don´t we start spreading the word around that you finally have completed that dish-plate "watch" of yours, the one where you had used a magic marker for the numerals (think you posted it in regards to the famous Invicter) and we can just stick to it as being made with the highest attention to details, AND made in Switzerland (guess it will pas as long as you have a mouth full of toblerone while assembling/writing on it) And then we can just crucify who ever tries to diss it as being a rip-off? You up for that? We are on to a potential gold mine here my friend!
dog smile.gifbamby.gifsnoopy1.gif


You are getting insolent and infamous Rolf: I will close this thread because everything WILL be solved by PM, that you like it or NOT!dog smile.gif
That's my final word to you: Learn how to push the chrono pushers before you open your mouth!
And remember that the majority of the people here, agree with me as you are just a public dirty laundry washer!
Now, let's move on, I will dust your watch and you'll just eat the rest yourself because I don't have anything to do with my authorized dealers at all!!
bamby.gif
NOT.

Last edited on Mon May 16th, 2011 07:21 am by Hammerfjord

Newton
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I was following your Prometheus issues over on WUS to see how it was coming along.  As a matter of fact I posted a comment on the Prometheus Forum in response suggesting that you give Carlos the courtesy of addressing the issues before posting.  However, the WUS response just burned my butt !!!

I checked in the other day to see how things were going with the CS followup only to find that the post had been closed WTF !!!! Although, by your own admission you probably should have contacted Carlos first, this doesn't mean you didn't have real issues that required real resolution. And this doesn't mean that there aren't members who want to find out what happened.  Like me.

I have a Prometheus OD/GMT that I love.  True, the internal bezel crown is beyond touchy, and the lume is not the best.  But I love this watch, and had not heard of any issues with Carlos up until this point.

I always try to avoid commenting on issues between multiple people without having both sides from both parties.  It works for me, so I am not going to comment here.

But closing the post on WUS is just BS !!!!!  Think I may hang out more on 3T in the future.

 

FnuSnu99
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Hammerfjord wrote: FnuSnu99 wrote:
Yeah, I kind a see that having a shining new profile and then taking a dump straight away drew some extra attention. But as I mentioned in the review, I used to have a profile there a while back, and posted around a bit. But for the life of me I can´t remember the password for the account, nor have I access to the email the account was linked to (old work mail) So only way was to make a new profile (but under same name as I use now,  here and on other forums, of course)

But hey! I have an idea. Why don´t we start spreading the word around that you finally have completed that dish-plate "watch" of yours, the one where you had used a magic marker for the numerals (think you posted it in regards to the famous Invicter) and we can just stick to it as being made with the highest attention to details, AND made in Switzerland (guess it will pas as long as you have a mouth full of toblerone while assembling/writing on it) And then we can just crucify who ever tries to diss it as being a rip-off? You up for that? We are on to a potential gold mine here my friend!
dog smile.gifbamby.gifsnoopy1.gif


You getting infamous Rolf: I will close this thread because everything WILL be solved by PM, that you like it or NOT!dog smile.gif
That's my final word to you: Learn how to push the chrono pushers before you open your mouth!
And remember that the majority of the people here, agree with me as you are just a public dirty laundry washer!
Now, let's move on, I will dust your watch and you'll just eat the rest yourself because I don't have anything to do with my authorized dealers at all!!
bamby.gif
NOT.
WTF!!! Did he really write that??? I can´t find it, maybe I´m banned from seeing new threads or something, hahahahaha. But if so, it´s actually even funnier, because just a cpl of hours ago, I sent Carlos a PM on WUS, telling him that I will try to have the issues looked at by my local watchmaker, and that the case was closed on my part. So if his reply to this is to go on thread only to tell me to solve this by PM, then he is in a whole different category than I even thought him to be. I´m dying over here, hahahaha.
Please post the link to where he said that William, cause I can´t see it, even though I started this whole show278.gif

Paxman
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Rolf you have every right to be unhappy with your purchase. You may have wanted to address the issues with Carlos privately and then go public if your issues were left unresolved, but what's done is done.

If you do a search for Prometheus on 3T you will find a number of posts. I will be succinct and simply state Proemtheus has had any number of questions raised about everything from its designs to movements. IMHO Prometheus may have some nice designs but they are not a company I would feel comfortable spending my hard earned dough with...

As for WUS realize they are running on monies provided by paying sponsors which include Prometheus. This gives them the right to do as they see fit up to and including closing or deleting your posts. It would seem to me this makes being objective about anything just about impossible since they feed at the teet of the watch industry. Just another reason I rarely visit WUS unless I need to use the sales forum. And I am not bad mouthing WUS. I am simply reiterating the fact that WUS is subsidized by watch vendors and therefore has difficulty being objective.

The issue you have with this piece should have been caught in QC. Barring that, the vendor should offer to fix them. Wobbly crowns are only for Enzos.subtlelaugh.gif

 

FnuSnu99
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Newton wrote: I was following your Prometheus issues over on WUS to see how it was coming along.  As a matter of fact I posted a comment on the Prometheus Forum in response suggesting that you give Carlos the courtesy of addressing the issues before posting.  However, the WUS response just burned my butt !!!

I checked in the other day to see how things were going with the CS followup only to find that the post had been closed WTF !!!! Although, by your own admission you probably should have contacted Carlos first, this doesn't mean you didn't have real issues that required real resolution. And this doesn't mean that there aren't members who want to find out what happened.  Like me.

I have a Prometheus OD/GMT that I love.  True, the internal bezel crown is beyond touchy, and the lume is not the best.  But I love this watch, and had not heard of any issues with Carlos up until this point.

I always try to avoid commenting on issues between multiple people without having both sides from both parties.  It works for me, so I am not going to comment here.

But closing the post on WUS is just BS !!!!!  Think I may hang out more on 3T in the future.

 
Newton, I agree to your position of always having both sides of the story, and also often the best to stay out of disputes like this, all together.  And as you can see from my review and even my thread on WUS, I to state that I probably should have given Carlos the courtesy of dealing with the issues, outside a forum thread. So yes, agree on that to (to some extent) But still, I stick by my decision as I feel it is important to inform. And I´m not only dragging it in the dirt, but also stated what I like about it, and there are several things in fact, as you can see in my review. My main issues with this whole matter, is how prometheus/Carlos and WUS conduct their business. And to say that one is not responsible for own product if it is sold through a AD, that to me is just wrong.
When you put a product out there, and advertise it with all the bells and whistles , well then you also need to handle when people think your product lacks a bit in regards to quality. (IMHO)

FnuSnu99
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Paxman wrote: Rolf you have every right to be unhappy with your purchase. You may have wanted to address the issues with Carlos privately and then go public if your issues were left unresolved, but what's done is done.

If you do a search for Prometheus on 3T you will find a number of posts. I will be succinct and simply state Proemtheus has had any number of questions raised about everything from its designs to movements. IMHO Prometheus may have some nice designs but they are not a company I would feel comfortable spending my hard earned dough with...

As for WUS realize they are running on monies provided by paying sponsors which include Prometheus. This gives them the right to do as they see fit up to and including closing or deleting your posts. It would seem to me this makes being objective about anything just about impossible since they feed at the teet of the watch industry. Just another reason I rarely visit WUS unless I need to use the sales forum. And I am not bad mouthing WUS. I am simply reiterating the fact that WUS is subsidized by watch vendors and therefore has difficulty being objective.

The issue you have with this piece should have been caught in QC. Barring that, the vendor should offer to fix them. Wobbly crowns are only for Enzos.subtlelaugh.gif

 
I hear you paxman, and hind sight is 20/20 :0) But as I agree that I probably should have started with a email to Carlos, and gone from there. With the way this went and what he has in fact told me in PM´s (and the first thing I did after posting initial thread on WUS was to PM him)I really don´t think this would have played out differently, as he kept on saying he was not responsible for products sold by AD´s, and that the only thing he would do was to clear out the dust, and ending with the explanation "accidents happen ...". So even if I did everything by the book here, and started with a email, we would still have this mess. But again, i will sort it out myself, and leave it to thattoon1.gif

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I always try to avoid commenting on issues between multiple people without having both sides from both parties. It works for me, so I am not going to comment here.

I respect that Newton...
On my side, Rolf showed me all PMs exchanged with Carlos and I must say that I was expecting more help from Prometheus's side.
The fact that Rolf bought his watch from an authorized retailer don't make the entire trouble the retailer's trouble.
It's not the retailer who have responsability for those problems: It's the company who produce the watch.
So the watch has to go from Norway to Asia for then be sent by the retailer back to Prometheus in Portugal or them Swiss factory?
Can't it be taken by Prometheus at once? Or it's not them watch anymore since it's been on a retailer's window???
Carlos just proposed to dust the crystal under: You don't need to send a watch to Portugal/Switzerland for that...No thanks. Anybody who pay custom taxes and get them delay- troubles here? You'll know what I speak about.
A constructive answer would have been public on WUS and saying:
"Send the watch back to the factory in Switzerland to get it fixed fully. I agree that the inner-bezel don't have to be loose as it's crown and we will also try to take care of that there. I will solve the rest with SuperChrono as I have a direct relation to them, your watch don't need to go 3 times around the world and through custom troubles during months..."

About the inner-bezel stuff, my Revy-Thommen has one and it's PERFECT! No slack, no light swing: It's sharp and stays in position without beeing hard to manipulate at all. Picture here with the inner-bezel's crown at 10 o'clock.
So to me, every slak/play in the crown and inner-bezel is a design flaw.

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FnuSnu99 wrote:
Hammerfjord wrote: FnuSnu99 wrote:
Yeah, I kind a see that having a shining new profile and then taking a dump straight away drew some extra attention. But as I mentioned in the review, I used to have a profile there a while back, and posted around a bit. But for the life of me I can´t remember the password for the account, nor have I access to the email the account was linked to (old work mail) So only way was to make a new profile (but under same name as I use now,  here and on other forums, of course)

But hey! I have an idea. Why don´t we start spreading the word around that you finally have completed that dish-plate "watch" of yours, the one where you had used a magic marker for the numerals (think you posted it in regards to the famous Invicter) and we can just stick to it as being made with the highest attention to details, AND made in Switzerland (guess it will pas as long as you have a mouth full of toblerone while assembling/writing on it) And then we can just crucify who ever tries to diss it as being a rip-off? You up for that? We are on to a potential gold mine here my friend!
dog smile.gifbamby.gifsnoopy1.gif


You getting infamous Rolf: I will close this thread because everything WILL be solved by PM, that you like it or NOT!dog smile.gif
That's my final word to you: Learn how to push the chrono pushers before you open your mouth!
And remember that the majority of the people here, agree with me as you are just a public dirty laundry washer!
Now, let's move on, I will dust your watch and you'll just eat the rest yourself because I don't have anything to do with my authorized dealers at all!!
bamby.gif
NOT.
WTF!!! Did he really write that??? I can´t find it, maybe I´m banned from seeing new threads or something, hahahahaha. But if so, it´s actually even funnier, because just a cpl of hours ago, I sent Carlos a PM on WUS, telling him that I will try to have the issues looked at by my local watchmaker, and that the case was closed on my part. So if his reply to this is to go on thread only to tell me to solve this by PM, then he is in a whole different category than I even thought him to be. I´m dying over here, hahahaha.
Please post the link to where he said that William, cause I can´t see it, even though I started this whole show278.gif



LMAO Rolf! I got you! No it's just a self-mounted parody my friend...Carlos is innocent in that, I'm kidding with youtoon1.gif

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Sorry to hear of your problems Rolf and I'm not in total agreement with your approach to the problems as you expressed them on a brand forum,but as a vendor(Prometheus) who relies on the forums for a large part of his sales ,I would have expected something more in the line of "I'm sorry to hear of your problems,send me the watch and I will send you a new watch"...that would have spoken volumes to the 1000's of WIS who read the forums daily.
...that said,send the watch to Prometheus for repair and see if the issues can be resolved.ThumbsUp02.gif

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Hammerfjord wrote: FnuSnu99 wrote:
Hammerfjord wrote: FnuSnu99 wrote:
Yeah, I kind a see that having a shining new profile and then taking a dump straight away drew some extra attention. But as I mentioned in the review, I used to have a profile there a while back, and posted around a bit. But for the life of me I can´t remember the password for the account, nor have I access to the email the account was linked to (old work mail) So only way was to make a new profile (but under same name as I use now,  here and on other forums, of course)

But hey! I have an idea. Why don´t we start spreading the word around that you finally have completed that dish-plate "watch" of yours, the one where you had used a magic marker for the numerals (think you posted it in regards to the famous Invicter) and we can just stick to it as being made with the highest attention to details, AND made in Switzerland (guess it will pas as long as you have a mouth full of toblerone while assembling/writing on it) And then we can just crucify who ever tries to diss it as being a rip-off? You up for that? We are on to a potential gold mine here my friend!
dog smile.gifbamby.gifsnoopy1.gif


You getting infamous Rolf: I will close this thread because everything WILL be solved by PM, that you like it or NOT!dog smile.gif
That's my final word to you: Learn how to push the chrono pushers before you open your mouth!
And remember that the majority of the people here, agree with me as you are just a public dirty laundry washer!
Now, let's move on, I will dust your watch and you'll just eat the rest yourself because I don't have anything to do with my authorized dealers at all!!
bamby.gif
NOT.
WTF!!! Did he really write that??? I can´t find it, maybe I´m banned from seeing new threads or something, hahahahaha. But if so, it´s actually even funnier, because just a cpl of hours ago, I sent Carlos a PM on WUS, telling him that I will try to have the issues looked at by my local watchmaker, and that the case was closed on my part. So if his reply to this is to go on thread only to tell me to solve this by PM, then he is in a whole different category than I even thought him to be. I´m dying over here, hahahaha.
Please post the link to where he said that William, cause I can´t see it, even though I started this whole show278.gif



LMAO Rolf! I got you! No it's just a self-mounted parody my friend...Carlos is innocent in that, I'm kidding with youtoon1.gif
Haha, ok ...I will settle the dogs here and lock away the hardwear again...Sounded a bit over the top even from WUS

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oagaspar wrote: Sorry to hear of your problems Rolf and I'm not in total agreement with your approach to the problems as you expressed them on a brand forum,but as a vendor(Prometheus) who relies on the forums for a large part of his sales ,I would have expected something more in the line of "I'm sorry to hear of your problems,send me the watch and I will send you a new watch"...that would have spoken volumes to the 1000's of WIS who read the forums daily.
...that said,send the watch to Prometheus for repair and see if the issues can be resolved.ThumbsUp02.gif

Yes, agree, and as I told Paxman, I probably should have taken it up directly with Prometheus from the get go, but again, he NEVER agreed to anything other than clearing the dust, and constantly repeated that he couldn´t do anything else since I got it from an AD (and that was all done by PM´s). So either way I would have gone about this, I would still be where I am now ...
And he keeps on repeating that he can´t give me a full refund, which I have NEVER asked for in the fist place since I only wanted things fixed. So I still stand by my decision, that since he clearly has stated that he will ONLY clear the dust, and that´s it, I will not send it to him, but try to fix it locally instead. Saves me a whole lot of trouble with taxes, shipping, tax declarations etc. Had he said that he would even look at the other problems, and see what could be done, that would have been a completely different matter, I would send it to him in a heart beat. But not to only clear dust.

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FnuSnu99 wrote: Newton wrote: I was following your Prometheus issues over on WUS to see how it was coming along.  As a matter of fact I posted a comment on the Prometheus Forum in response suggesting that you give Carlos the courtesy of addressing the issues before posting.  However, the WUS response just burned my butt !!!

I checked in the other day to see how things were going with the CS followup only to find that the post had been closed WTF !!!! Although, by your own admission you probably should have contacted Carlos first, this doesn't mean you didn't have real issues that required real resolution. And this doesn't mean that there aren't members who want to find out what happened.  Like me.

I have a Prometheus OD/GMT that I love.  True, the internal bezel crown is beyond touchy, and the lume is not the best.  But I love this watch, and had not heard of any issues with Carlos up until this point.

I always try to avoid commenting on issues between multiple people without having both sides from both parties.  It works for me, so I am not going to comment here.

But closing the post on WUS is just BS !!!!!  Think I may hang out more on 3T in the future.

 
Newton, I agree to your position of always having both sides of the story, and also often the best to stay out of disputes like this, all together.  And as you can see from my review and even my thread on WUS, I to state that I probably should have given Carlos the courtesy of dealing with the issues, outside a forum thread. So yes, agree on that to (to some extent) But still, I stick by my decision as I feel it is important to inform. And I´m not only dragging it in the dirt, but also stated what I like about it, and there are several things in fact, as you can see in my review. My main issues with this whole matter, is how prometheus/Carlos and WUS conduct their business. And to say that one is not responsible for own product if it is sold through a AD, that to me is just wrong.
When you put a product out there, and advertise it with all the bells and whistles , well then you also need to handle when people think your product lacks a bit in regards to quality. (IMHO)

I think your review is more than fair.  And I agree 100% to not accept responsibility for the product you produce is just wrong.  I still love my Prometheus, and from a practical standpoint, if something goes wrong I am not going to send the watch to Portugal.  I knew this when I bought the watch, so to me its no big deal.

Attitude, and responsibility, are a completely different matter.  If it turns out that Prometheus does not provide service for the watches they build, then it will just as difficult for customers to provide Prometheus with money for said watches.  The market has a way of working these things out.

For all parties concerned, I hope this works itself out to everyones satisfaction.  I fired off an email to a Prometheus AD (not the same one) to get his viewpoint on the matter.  I like Prometheus watches and WANT them to be a company I would continue to support.  Hope Carlos sees it that way.

The only people that gossip more than old women, are WIS's.  So NOT correcting this could be the kiss of death.  I sincerely hope thats not the case


 

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FnuSnu99 wrote: oagaspar wrote: Sorry to hear of your problems Rolf and I'm not in total agreement with your approach to the problems as you expressed them on a brand forum,but as a vendor(Prometheus) who relies on the forums for a large part of his sales ,I would have expected something more in the line of "I'm sorry to hear of your problems,send me the watch and I will send you a new watch"...that would have spoken volumes to the 1000's of WIS who read the forums daily.
...that said,send the watch to Prometheus for repair and see if the issues can be resolved.ThumbsUp02.gif

Yes, agree, and as I told Paxman, I probably should have taken it up directly with Prometheus from the get go, but again, he NEVER agreed to anything other than clearing the dust, and constantly repeated that he couldn´t do anything else since I got it from an AD (and that was all done by PM´s). So either way I would have gone about this, I would still be where I am now ...
And he keeps on repeating that he can´t give me a full refund, which I have NEVER asked for in the fist place since I only wanted things fixed. So I still stand by my decision, that since he clearly has stated that he will ONLY clear the dust, and that´s it, I will not send it to him, but try to fix it locally instead. Saves me a whole lot of trouble with taxes, shipping, tax declarations etc. Had he said that he would even look at the other problems, and see what could be done, that would have been a completely different matter, I would send it to him in a heart beat. But not to only clear dust.

I can only imagine that if you had taken it directly to Prometheus 1st,  the end result would have been the same,an unsatisfied customer...hopefully Carlos will address the situation more favorably and offer an exchange.ThumbsUp02.gif

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My solution would have been to send the watch back to the place of purchase for a full refund (problem solved) the first few days after receiving the POS. To many issues for a brand new watch straight out of the box for me to keep. JMOcrap.gif

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Johnny P wrote: My solution would have been to send the watch back to the place of purchase for a full refund (problem solved) the first few days after receiving the POS. To many issues for a brand new watch straight out of the box for me to keep. JMOcrap.gif
this man speaks the truth

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elemental wrote:
Johnny P wrote: My solution would have been to send the watch back to the place of purchase for a full refund (problem solved) the first few days after receiving the POS. To many issues for a brand new watch straight out of the box for me to keep. JMOcrap.gif
this man speaks the truth


That's what I recommanded Rolf to do at the very start of our mail exchange: Coz that's my way also.
But he calculated that loosing the sum of Norwegian taxes + shipping(from and back to Asia) would still leave him unsatisfied...
As he said, he like the watch. Let's hope for him that the problematics will be solved in time.

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Hammerfjord wrote:
elemental wrote:
Johnny P wrote: My solution would have been to send the watch back to the place of purchase for a full refund (problem solved) the first few days after receiving the POS. To many issues for a brand new watch straight out of the box for me to keep. JMOcrap.gif
this man speaks the truth


That's what I recommanded Rolf to do at the very start of our mail exchange: Coz that's my way also.
But he calculated that loosing the sum of Norwegian taxes + shipping(from and back to Asia) would still leave him unsatisfied...
As he said, he like the watch. Let's hope for him that the problematics will be solved in time.


I can understand that, he's in a catch 22 situation that sucks. I hope the issues get resolved. crap.gif

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FYI I did some snooping around this morning.  Asked some service questions to a Prometheus AD.  Apparently there is a Prometheus Authorized US service center.  This I did not know.

Of course its of little use if your in Norway.

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Jupp, William told me to cut my losses right away and send it back to the AD, but like he said, I would loose quite a bit on that, since we have a nice 25% VAT here in Norway, and import tax on top of that, and then registered shipping via UPS to Asia. And also I actually still like the watch, and hope I can get the issues solved locally. If not, I guess I will just have to live with it as is. The dust is easy though, and probably the lume also. So, I´m happy with my decision to keep the watch, although with a kinda sour taste in the mouth ... 

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FnuSnu99 wrote:
Jupp, William told me to cut my losses right away and send it back to the AD, but like he said, I would loose quite a bit on that, since we have a nice 25% VAT here in Norway, and import tax on top of that, and then registered shipping via UPS to Asia. And also I actually still like the watch, and hope I can get the issues solved locally. If not, I guess I will just have to live with it as is. The dust is easy though, and probably the lume also. So, I´m happy with my decision to keep the watch, although with a kinda sour taste in the mouth ... 



If you decided to live with it or rectified the issues yourself locally it's no longer an issue. jmo I can understand the sour taste in your mouth, been there also with another company.

Now I'm speaking in general if anybody has a problem with a watch manufacture please e-mail or PM them first, gave them the courtesy to resolve the situation 99% of the time they do.... I have had issues with some watches and they had been repair under warranty you never heard a word from me.

I had an issue a few years ago with one brand I PMed, and sent them e-mail also, I gave them the courtesy first, but the replies were pure BS, they thought it was funny it wasn't funny when I posted there reply on the net. The situation was resolve a few months later, and I used to own five of there watches it left a sour taste, I no longer own that brand and will not purchase another watch from them ever again
dance.gif

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Johnny P wrote:
FnuSnu99 wrote:
Jupp, William told me to cut my losses right away and send it back to the AD, but like he said, I would loose quite a bit on that, since we have a nice 25% VAT here in Norway, and import tax on top of that, and then registered shipping via UPS to Asia. And also I actually still like the watch, and hope I can get the issues solved locally. If not, I guess I will just have to live with it as is. The dust is easy though, and probably the lume also. So, I´m happy with my decision to keep the watch, although with a kinda sour taste in the mouth ... 



If you decided to live with it or rectified the issues yourself locally it's no longer an issue. jmo I can understand the sour taste in your mouth, been there also with another company.

Now I'm speaking in general if anybody has a problem with a watch manufacture please e-mail or PM them first, gave them the courtesy to resolve the situation 99% of the time they do.... I have had issues with some watches and they had been repair under warranty you never heard a word from me.

I had an issue a few years ago with one brand I PMed, and sent them e-mail also, I gave them the courtesy first, but the replies were pure BS, they thought it was funny it wasn't funny when I posted there reply on the net. The situation was resolve a few months later, and I used to own five of there watches it left a sour taste, I no longer own that brand and will not purchase another watch from them ever again
dance.gif


Wondering about something Johnny: Was you censored when you posted them BS reply on the net/forum?

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Hammerfjord wrote:
Johnny P wrote:
FnuSnu99 wrote:
Jupp, William told me to cut my losses right away and send it back to the AD, but like he said, I would loose quite a bit on that, since we have a nice 25% VAT here in Norway, and import tax on top of that, and then registered shipping via UPS to Asia. And also I actually still like the watch, and hope I can get the issues solved locally. If not, I guess I will just have to live with it as is. The dust is easy though, and probably the lume also. So, I´m happy with my decision to keep the watch, although with a kinda sour taste in the mouth ... 



If you decided to live with it or rectified the issues yourself locally it's no longer an issue. jmo I can understand the sour taste in your mouth, been there also with another company.

Now I'm speaking in general if anybody has a problem with a watch manufacture please e-mail or PM them first, gave them the courtesy to resolve the situation 99% of the time they do.... I have had issues with some watches and they had been repair under warranty you never heard a word from me.

I had an issue a few years ago with one brand I PMed, and sent them e-mail also, I gave them the courtesy first, but the replies were pure BS, they thought it was funny it wasn't funny when I posted there reply on the net. The situation was resolve a few months later, and I used to own five of there watches it left a sour taste, I no longer own that brand and will not purchase another watch from them ever again
dance.gif


Wondering about something Johnny: Was you censored when you posted them BS reply on the net/forum?


I was only censor at the brand forum, not at WUS dive forum or any other watch forum left open also. ThumbsUp02.gif

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Johnny P wrote:
Hammerfjord wrote:
Johnny P wrote:
FnuSnu99 wrote:
Jupp, William told me to cut my losses right away and send it back to the AD, but like he said, I would loose quite a bit on that, since we have a nice 25% VAT here in Norway, and import tax on top of that, and then registered shipping via UPS to Asia. And also I actually still like the watch, and hope I can get the issues solved locally. If not, I guess I will just have to live with it as is. The dust is easy though, and probably the lume also. So, I´m happy with my decision to keep the watch, although with a kinda sour taste in the mouth ... 



If you decided to live with it or rectified the issues yourself locally it's no longer an issue. jmo I can understand the sour taste in your mouth, been there also with another company.

Now I'm speaking in general if anybody has a problem with a watch manufacture please e-mail or PM them first, gave them the courtesy to resolve the situation 99% of the time they do.... I have had issues with some watches and they had been repair under warranty you never heard a word from me.

I had an issue a few years ago with one brand I PMed, and sent them e-mail also, I gave them the courtesy first, but the replies were pure BS, they thought it was funny it wasn't funny when I posted there reply on the net. The situation was resolve a few months later, and I used to own five of there watches it left a sour taste, I no longer own that brand and will not purchase another watch from them ever again
dance.gif


Wondering about something Johnny: Was you censored when you posted them BS reply on the net/forum?


I was only censor at the brand forum, not at WUS dive forum or any other watch forum left open also. ThumbsUp02.gif


Yes, the brand-forums...The place where they are gods...no.gif

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this may be harsh,but if a vendor won't make good on a watch bought from an AD then stay away...there is apparently no QC before or CS to follow....same goes for this 90 click bezel deal I'm hearing about...oops,it was supposed to be 120,but the factory made a mistake, I'll sell it for full price anyways!....WTF?....Wake Up WIS!...there I said it!
...now let all the HTFU, sissy ass, rubber bracelet wearing,gotta remind themselves daily they are men,ass monkeys, commence to pile on in the circle jerk room!

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oagaspar wrote:
this may be harsh,but if a vendor won't make good on a watch bought from an AD then stay away...there is apparently no QC before or CS to follow....same goes for this 90 click bezel deal I'm hearing about...oops,it was supposed to be 120,but the factory made a mistake, I'll sell it for full price anyways!....WTF?....Wake Up WIS!.....there I said it!
...now let all the HTFU, sissy ass, rubber bracelet wearing,gotta remind themselves daily they are men,ass monkeys, commence to pile on in the circle jerk room!


No joke! Well said

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Will....the Sheriff of 3T!...tread lightly....or get the Hammer!dog smile.gif

Attachment: Thor-Viking-gods.jpg (Downloaded 79 times)

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Hehe, hear hear!

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oagaspar wrote:
Will....the Sheriff of 3T!...tread lightly....or get the Hammer!dog smile.gif

It's an honnor my friend! Been wearing Thor's hammer around my neck, days and night since the last 16 years...
Even my full right forearm's tatoo is fully dedicated to him.
THANKS!
thankyou.gif

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elemental wrote: Johnny P wrote: My solution would have been to send the watch back to the place of purchase for a full refund (problem solved) the first few days after receiving the POS. To many issues for a brand new watch straight out of the box for me to keep. JMOcrap.gif
this man speaks the truth

+1....My thoughts exactly...if it has issues new out of the box, who knows what other problems will show up later. Apparently when they cased it up, they failed to maintain a dust free clean lab. Who knows what crud could later gum up the movement...

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I mentioned this on my "new arrivals" thread about the Prometheus ODC, but thought I should say it here also.
There is actually a kind of progress here now (regarding my issues with the watch) A fellow forum member has (on Carlos request) been asked to be a kind of a middle man here (due to language barrier etc). And even as there is no solution yet, there might just be a light in the end of the tunnel here (as Carlos is very interested in getting this matter solved). Time will show, and to be continued ...


Rolf

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that's good to hear Rolf...don't know who has the language barrier?...but imo,a new watch is what I would want,not repairs,as the watch you have seems to need too many my friend.The solution was too simple to begin with,exchange the watch Carlos.ThumbsUp02.gif

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oagaspar wrote: that's good to hear Rolf...don't know who has the language barrier?...but imo,a new watch is what I would want,not repairs,as the watch you have seems to need too many my friend.The solution was too simple to begin with,exchange the watch Carlos.ThumbsUp02.gif

Well, I didn´t really get that it was SUCH a big language issue here, but if he wants to do this through a 2. person, and that is part in getting this issue fixed ...I don´t really have a problem with that. And exchanging the watch for a new one, is one of the possible solutions as I see it.
Will post whatever solution we end up with. 

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FnuSnu99 wrote:
oagaspar wrote: that's good to hear Rolf...don't know who has the language barrier?...but imo,a new watch is what I would want,not repairs,as the watch you have seems to need too many my friend.The solution was too simple to begin with,exchange the watch Carlos.ThumbsUp02.gif

Well, I didn´t really get that it was SUCH a big language issue here, but if he wants to do this through a 2. person, and that is part in getting this issue fixed ...I don´t really have a problem with that. And exchanging the watch for a new one, is one of the possible solutions as I see it.
Will post whatever solution we end up with. 



Sound like something good could come up Rolf!
Let's wait and see, it's a cool looking watch I must say and it really deserves to have a top finish
ThumbsUp02.gif

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FnuSnu99 wrote: oagaspar wrote: that's good to hear Rolf...don't know who has the language barrier?...but imo,a new watch is what I would want,not repairs,as the watch you have seems to need too many my friend.The solution was too simple to begin with,exchange the watch Carlos.ThumbsUp02.gif

Well, I didn´t really get that it was SUCH a big language issue here, but if he wants to do this through a 2. person, and that is part in getting this issue fixed ...I don´t really have a problem with that. And exchanging the watch for a new one, is one of the possible solutions as I see it.
Will post whatever solution we end up with. 

it's good news Rolf and very good to hear that Carlos is taking the steps to resolve your discontent...bravo.gif

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Hey Rolf, I understood exactly what you tried to convey...This is what I got out of it; They sent you a new watch that QC let slip by with some problems you would expect from a new Invicta, not prometheus....And they were pretty much giving you sh*t on airing the issues in public...And now that Carlos has been embarrased in the forum about problems that should never have gone undetected and sent to a customer..Carlos tried to minimize them and you on the forum, but you would not roll over and eat the crap he was trying to feed you, he is now making excuses and trying to fix it with you to shut you up....Sound about right?

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joecb wrote: Hey Rolf, I understood exactly what you tried to convey...This is what I got out of it; They sent you a new watch that QC let slip by with some problems you would expect from a new Invicta, not prometheus....And they were pretty much giving you sh*t on airing the issues in public...And now that Carlos has been embarrased in the forum about problems that should never have gone undetected and sent to a customer..Carlos tried to minimize them and you on the forum, but you would not roll over and eat the crap he was trying to feed you, he is now making excuses and trying to fix it with you to shut you up....Sound about right?
Hi joecb,
Well ...as I have stated to Carlos (via go-between) as long as my issues are dealt with, and I`m a happy camper again, I will of course convey the solution we end up with (and at this point all I care about is getting the issues fixed without to much hassle on my part/or a new watch). And with that the matter is solved as far as I`m concerned. At least in regards to the product it self. But CS and QC in the first place I still feel that Carlos needs to take on his shoulders. But I guess this whole mess is something that the next Prometheus customer will not run into, as I think (and hope) every involved party here, has learned a thing or two (that includes myself also)
But, I have informed of what I wanted people to know, and now the issues are hopefully about to be solved via email, so even though I haven`t been asked to not comment while we try to sort this out, I will try not to stir up things even further, as that would be some what counter productive:0) But we`re not completely home-free yet.

Rolf

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I can understand Rolf situation, and how he feels. I had a similar experience a few years ago ( with another company) he has a legit gripe. He tried to resolve this thru proper channels (ex. email and PM ) and din't get anywhere I can understand his frustration, and anger he is going thru. Then he post this on their brand forum to find out his thread has been censored, and close by the kool-aid drinkers. Lucky for me WUS dive forum yes believe or not they left the thread open, Timefactor UK, 3T, and EOT forum let me post my situation, for that I'm thankful to them. Talk about WIS banding together this watch company received more headache than they bargain for. It could have been avoided simple solution was fix my watch without the PM or e-mail BS.

I'm glad the admin at 3T left his post here we prefer you deal with the company, sometime it just doesn't work, and the individual must resort to this, and what sucks the solution was very simple replace the watch at no cost to the customer. He received the watch out of the box with these problems why should he go thru the BS of warranty repair for your lack of Quality control , I can understand a warranty repair if he had the watch for while and have issues later Ex. movement failed, crown stripped, etc.

So who is winning here Prometheus got their money, Superchrono got theirs, Norwegian government got 25% vat, = Rolf has a POS watch no fault of his own. I hope this get resolved soon people have been cool so far.

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Just my 2 cents.....granted Rolf could have first tried the PM route, the issue remains he DID NOT get the watch he paid for in full...he did not get the satisfaction from a brand he believed in that led him to part with hard earned money...and worse, the owner himself washed his hands of responsibility for a unit that went through QA/QC not 100% "ownable". Is this good for brand image?

The good thing is Carlos is reaching out and that sounds good.

Hope all's well that ends well. I feel for you, Rolf.

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bigrustypig wrote:
Just my 2 cents.....granted Rolf could have first tried the PM route, the issue remains he DID NOT get the watch he paid for in full...he did not get the satisfaction from a brand he believed in that led him to part with hard earned money...and worse, the owner himself washed his hands of responsibility for a unit that went through QA/QC not 100% "ownable". Is this good for brand image?

The good thing is Carlos is reaching out and that sounds good.

Hope all's well that ends well. I feel for you, Rolf.



At this point it doesn't matter if Rolf contacted Carlos first or not only Rolf and Carlos knows. But I would say this if Rolf didn't gave Carlos the opportunity to handle this situation prior to posting his review he is wrong, he owe Carlos an apology jmo, like I said earlier only they know for sure. I'm glad Carlos is trying to work something out with Rolf.

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First who, first what...Ok...
But that don't change the issue: If Carlos would have loved a work well finished, he would have had all those troubles fixed after observation of the first prototype.
Such as better lume on the dial markers(seems after Rolf's description as the lume layer is poor and deposed right on the black paint of the dial), the inner-bezel's crown who's too loose(A tighter gasket on it's stem would have made it) and the inner-bezel V lume(one layer on the black...?)
The dust under the crystal is just a poor assembling check: Nothing else.

At the end, it seems like they just ran a full serial of a prototype without considering any ameliorations, even after multiple forum remarks...And after all: Do anyone need forum remarks or bad comments to understand those wrong details? No.
So honnestly, this watch isn't finished and that's sad because at the origin, there's a LOT of potential with this cool design.

Last edited on Wed May 18th, 2011 02:39 pm by Hammerfjord

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Hammerfjord wrote:
First who, first what...Ok...
But that don't change the issue: If Carlos would have loved a work well finished, he would have had all those troubles fixed after observation of the first prototype.
Such as better lume on the dial markers(seems after Rolf's description as the lume layer is poor and deposed right on the black paint of the dial), the inner-bezel's crown who's too loose(A tighter gasket on it's stem would have made it) and the inner-bezel V lume(one layer on the black...?)
The dust under the crystal is just a poor assembling check: Nothing else.

At the end, it seems like they just ran a full serial of a prototype without considering any ameliorations, even after multiple forum remarks...And after all: Do anyone need forum remarks or bad comments to understand those wrong details? No.


So honnestly, this watch isn't finished and that's sad because at the origin, there's a LOT of potential with this cool design.


No one is arguing this point we understand. Right now Rolf needs to be taken care of.

subtlelaugh.gifsubtlelaugh.gif

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Johnny P wrote: bigrustypig wrote:
Just my 2 cents.....granted Rolf could have first tried the PM route, the issue remains he DID NOT get the watch he paid for in full...he did not get the satisfaction from a brand he believed in that led him to part with hard earned money...and worse, the owner himself washed his hands of responsibility for a unit that went through QA/QC not 100% "ownable". Is this good for brand image?

The good thing is Carlos is reaching out and that sounds good.

Hope all's well that ends well. I feel for you, Rolf.



At this point it doesn't matter if Rolf contacted Carlos first or not only Rolf and Carlos knows. But I would say this if Rolf didn't gave Carlos the opportunity to handle this situation prior to posting his review he is wrong, he owe Carlos an apology jmo, like I said earlier only they know for sure. I'm glad Carlos is trying to work something out with Rolf.
Hi Johnny P,
As I have mentioned earlier in this thread, I in fact sent the PM to Carlos just after I made the infamous thread on WUS. And I take full responsibility for not having taken these issues up with Carlos via email or PM first. And for that I´m sorry. And I have also stated that to Carlos (but through a middle man on Carlos´request due to alleged language challenges) , and also in this thread. So when I made a comment about all involved parties probably have learned a thing or two after this mess, also included myself, that was in fact what I meant. But having said that, I really don´t think we would be anywhere different if I started with a PM/email. But again, hind sight being 20/20 I agree that I should have done it privately first, no problem there:0) And hopefully I won´t have this problem with future purchases, but if so ...a PM first is the way to go (before letting out the dogs)

crusty.gif

Last edited on Wed May 18th, 2011 03:22 pm by FnuSnu99

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FnuSnu99 wrote:
Johnny P wrote: bigrustypig wrote:
Just my 2 cents.....granted Rolf could have first tried the PM route, the issue remains he DID NOT get the watch he paid for in full...he did not get the satisfaction from a brand he believed in that led him to part with hard earned money...and worse, the owner himself washed his hands of responsibility for a unit that went through QA/QC not 100% "ownable". Is this good for brand image?

The good thing is Carlos is reaching out and that sounds good.

Hope all's well that ends well. I feel for you, Rolf.



At this point it doesn't matter if Rolf contacted Carlos first or not only Rolf and Carlos knows. But I would say this if Rolf didn't gave Carlos the opportunity to handle this situation prior to posting his review he is wrong, he owe Carlos an apology jmo, like I said earlier only they know for sure. I'm glad Carlos is trying to work something out with Rolf.
Hi Johnny P,
As I have mentioned earlier in this thread, I in fact sent the PM to Carlos just after I made the infamous thread on WUS. And I take full responsibility for not having taken these issues up with Carlos via email or PM first. And for that I´m sorry. And I have also stated that to Carlos (but through a middle man on Carlos´request due to alleged language challenges) , and also in this thread. So when I made a comment about all involved parties probably have learned a thing or two after this mess, also included myself, that was in fact what I meant. But having said that, I really don´t think we would be anywhere different if I started with a PM/email. But again, hind sight being 20/20 I agree that I should have done it privately first, no problem there:0) And hopefully I won´t have this problem with future purchases, but if so ...a PM first is the way to go (before letting out the dogs)

crusty.gif


It take a big man to admit not contacting them on a public forum I respect you for that. Lesson learn but that doesn't excuse Prometheus watches for their lack of quality control either, and the BS you're going thru.

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Johnny P wrote: FnuSnu99 wrote:
Johnny P wrote: bigrustypig wrote:
Just my 2 cents.....granted Rolf could have first tried the PM route, the issue remains he DID NOT get the watch he paid for in full...he did not get the satisfaction from a brand he believed in that led him to part with hard earned money...and worse, the owner himself washed his hands of responsibility for a unit that went through QA/QC not 100% "ownable". Is this good for brand image?

The good thing is Carlos is reaching out and that sounds good.

Hope all's well that ends well. I feel for you, Rolf.



At this point it doesn't matter if Rolf contacted Carlos first or not only Rolf and Carlos knows. But I would say this if Rolf didn't gave Carlos the opportunity to handle this situation prior to posting his review he is wrong, he owe Carlos an apology jmo, like I said earlier only they know for sure. I'm glad Carlos is trying to work something out with Rolf.
Hi Johnny P,
As I have mentioned earlier in this thread, I in fact sent the PM to Carlos just after I made the infamous thread on WUS. And I take full responsibility for not having taken these issues up with Carlos via email or PM first. And for that I´m sorry. And I have also stated that to Carlos (but through a middle man on Carlos´request due to alleged language challenges) , and also in this thread. So when I made a comment about all involved parties probably have learned a thing or two after this mess, also included myself, that was in fact what I meant. But having said that, I really don´t think we would be anywhere different if I started with a PM/email. But again, hind sight being 20/20 I agree that I should have done it privately first, no problem there:0) And hopefully I won´t have this problem with future purchases, but if so ...a PM first is the way to go (before letting out the dogs)

crusty.gif


It take a big man to admit not contacting them on a public forum I respect you for that. Lesson learn but that doesn't excuse Prometheus watches for their lack of quality control either, and the BS you're going thru.
thankyou.gif Johnny P, but I´m the first to take responsibility when I in fact see that I have done something I could have handled differently, so don´t have any problem with admitting to my mistake on this one:0) And hopefully we will have this mess sorted in the near future.
Rolf

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The ODC cost Rolf $1300.,the question is,Did Rolf receive the watch described below?


Info taken from the company site:

The Swiss Made Prometheus Watch Company Ocean Diver Chronograph model is the result of a design competition at Watchuseek Watch Forum and was designed by Brian F. Green. It evolved with valuable inputs from many of the forum members allowing us to create this exclusive time piece for you with Swiss crafted engineering.

Continuing tradition of horlogerie brands such as Jaeger Le Coutre, IWC, Longines, that used super compressor cases in the 1960's we decided to continue the tradition and evolution with launch of our Ocean Diver collection.

It features a super compressor case, has a sapphire crystal in order to avoid scratches, it's water resistant to 300 meters and is powered by a Swiss automatic chronograph movement.

To guarantee precision, attention to details in construction we manufactured it in the best location, world famous known for its exclusive time pieces in the Swiss Jura Mountains.

With its engineering design look and appeal the Prometheus Ocean Diver Chronograph model is a pure man watch with a price and quality that make it one of the best watch buys. There are many on line watches available in market but very few with such an exclusive pedigree.


This is your chance to buy such a limited and exclusive watch where only 500 units have been made.



Watch specs in a glance:

• Diameter: 44.00 mm (measured from top ring)
• Length: 51.40 mm
• lug width 22 mm
• Swiss Automatic Chronograph movement
• C3 superluminova
• 2 years warranty
• sapphire crystal
• Swiss Made
• 300 meters water resistant
• Silicone strap
• Limited edition of 500 watches


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oagaspar wrote:

...Did Rolf receive the watch described below?





I don't think he did instead he got this.


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I have been watching this post that never ends from the beginning.  My thoughts were that Rolf and Carlos were determining the best way to handle the issue, so I would just wait and see how it came out.

Apparently, the way this works is to tie Carlos to a stake, go look for some matches, and figure out what happened later.

Its pretty obvious that something went wrong in QC with Rolfs watch.  But I don't see any ongoing posts concerning QC issues with Prometheus watches.  Maybe I am not looking in the right place.  Please enlighten me as to where all the QC complaints are being posted. 

CS issues?  Again, could this have been handled better by both Carlos and Rolf.  Yup.......no question.  But they are corresponding, so at best the situation is pending.  Yet all the posts I am reading have determined the outcome already.  How the hell does anybody know what Rolf and Carlos are talking about?  Or what options they are discussing?

No support for AD's?  I just purchased another Prometheus and after seeing Rolfs review last week, I called an AD and inquired about Prometheus providing service for AD sales.  He had no issues with Carlos and stated that Carlos always does the right thing when it came to CS.  So I have no clue where the NO AD SUPPORT thing came from. If Prometheus didn't support their AD's, why would an AD continue to sell their watches?  It would be an extremely poor business decision. Just doesn't make sense.

90 click bezel?  Really?  This is a big deal?  I found a post originated by Carlos on WUS from a month ago.  He stated the mistake on the website with the 120 click bezel typo, and offered that if anybody was not happy with there Jellyfish watch purchase he would give them a 100% refund.  THE BASTARD !!! What sort of evil plot is this?  A full refund for a typo.  He is obviously up to no good.

The nature of the bulk of these posts is grossly unfair to both Carlos, and to Rolf.  I have no vested interest in how this comes out either way.  If Carlos dumps all over Rolf, I will bring the matches to the BBQ.  However at this point, I see a watch with a problem, the customer dealing with the provider for service, and no outcome as of yet.

I too, was pretty pissed off when WUS closed Rolfs thread.  As I was debating another Prometheus purchase I was interested in the outcome of this situation.  Not the first time WUS has done that, and it certainly will not be the last.  The nature of the beast I guess.

I am just a small businessman.  And I see another small businessman with a CS problem that he is trying to resolve.  As of yet, to the best of my knowledge, both parties are working that out.

I will show both Rolf and Carlos the courtesy of letting them handle this, as they are apparently doing.  I will reserve my judgement for the final outcome.  Good or bad.

Seems like the right thing to do.

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As Carlos has offered to have me get the issues taken care of locally (at his expense), I`m currently trying to find a watchmaker here in Norway with enough capacity to fix it (Still no joy in that, as there apparently are not that many real watchmakers over here, that isn`t limited to only selling quartz and changing batteries ...) It looks like I`m living in watch-hillbilly-country right about now ...

But, as Carlos has agreed to have it fixed locally at his own expense (or if the price of fixing it here is to high, Norway in fact being the most expensive country in the world, he has also suggested that then he will consider giving me a new watch in return) things look like they have come to a solution. All I need now is a watchmaker and not a battery salesman ...

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1st off,Newton,I am happy you love your Prometheus watches,however,you are sounding more like a favorable mediator Carlos would have chosen to shine a positive light on Prometheus amidst the clouds.

...as far as the 90 click bezel,Carlos was clueless until a WIS who purchased 1 found out,(was he really clueless,or did he know and get caught?),only then, unlike this situation did he post he would offer refunds...it was supposed to be 120 clicks as advertised by his own admission,another case of poor QC imo.

...posted problems with Prometeus are not hard to find:
Just wondering if anyone has noticed spots on the dial of their jellyfish?

I just picked up a blue jellyfish new in the box , still had the plastic wrap on the bracelet. When I looked at it in the sunlight I noticed what looks like white opaque residue on the dial, almost like water spotting and a white spec of dust or something. Has anyone else heard of this ? The seller immediately offered a refund, but I still want a Jellyfish. I'm just wondering if this was a freek thing or if its common.Spots aside, the jellyfish is a great watch. I really like it and will be picking up another



"from what I remember, the inside AR were splotchy around the edges. Pics were there to show the problem. but unfortunately, thread was deleted because it was posted on the sponsored forum."

the 1st issue resolved immediately,and this WIS much like Rolf did not contact Carlos 1st either.Why is Rolfs situation any different?

The latter complaint tells it all,removed from the official forum.



...2nd.WHAT IS SO HARD ABOUT REPLACING THE WATCH?..the watch should have been exchanged DAY 1,if it were,then this would have been a "great CS by Prometheus"
thread instead.I won't even call what has happened "poor QC/CS" ...it's just plain old lousy business.The ability to turn around a bad situation is Business 101,and in this case it was too simple.

....why is Rolf running around looking for a watchmaker in Norway to take care of issues with a watch he bought BRAND NEW?..is his time worth nothing?

....Exchange the freakin' watch already!,or do they all have the same issues?






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Oscar,

I am not shining any light on Prometheus.  I believe I said if Carlos doesn't take care of Rolf, I would be first in line with matches to do the honors at the Prometheus burning at the stake.

QC issues:  Obviously something is not right

CS issues:  Jury is out

My point being, per Rolfs posts, he is working toward a solution with Carlos. 

I just thought it might be logical to let it play out.

 

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Just to say: Rolf posted me all is mails exchanges with Carlos, the very first days. At the same time, I was reading the WUS comments and else.
After my opinion: Rolf been posting a not so hard review on WUS in fact, as I found it quite smooth even I knew he was pissed-off since the very moment he opened the box.
Rolf was not agressive or difficult in his private posts with Carlos and he said constantly that he wanted a smooth agreement.
I was personnaly very deceived by the first reponses of Carlos and was really expecting better propositions!
I will not go in details but in my opinion, Rolf didn't do anything wrong there.
I spoke to my watch-maker today and he told me after looking a very close picture of the watch:
The fact that it seems to be a mat and porous black paint on the dial isn't the best start for him to work as those paints are very sensitives to any touch and can't be cleaned if you miss a tiny bit.
Doing a free hand job on the dial to relume it, is risky specialy in the angles of the markers(seems like round markers are easyer...): You miss and the all dial is f'cked.
He named that putting special tape around the markers to avoid any over-flow of the new lume is also risky because of the sensitive mat black paint who could maybe reap-off when the tape is taken out.
All in all, dials are apparently machine-made and retaking the job by hand is not as easy on every dials: It depend of it's surface and paint quality.
It's apparently a cheap made dial after his meaning so...He wasn't very positive even he's willing to give a try.
That's what the guy told me: He may not be a gigantic expert on reluming but he been working on many different brands since over 25 years.
He want to make a precise job and don't want something who looks like redone: It's hard.
That's also why he asked me at once if it was possible to get another dial in case the first try don't look perfect.
That's where it stands and from what I understand, the best thing would have been a correctly made dial's lume application at the conception at the fabric...Nothing else.
All in all, guys, it's more easy to say than to do this reluming...

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Well... You have all convinced me! I guess I have another watch to throw in the trash even though I have had a years issue-free service.

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Paladin wrote:
Well... You have all convinced me! I guess I have another watch to throw in the trash even though I have had a years issue-free service.

Maybe your model is better made that this chrono model: I don't argue on that. Then you should just enjoy it!
ThumbsUp02.gif

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Paladin wrote: Well... You have all convinced me! I guess I have another watch to throw in the trash even though I have had a years issue-free service.no one is saying that Bill,and I feel the same way about a box full of Invictas I own...I won't throw them out but I can't sell them either...so enjoy it Buddy...ThumbsUp02.gif

...and it doesn't change the fact that Invictas QC/CS is the worst,nor that they have a terrible resale value.Even with all these issues against them, they continue to sell because there will always be those who will argue their greatness...at least until they become the victim.
...not sure if Prometheus wants to end up with this type of rep,and I am sure he is looking at this thread as a bash while he reads it,but there has been some very positive advice given as to how the situation should be handled, that seems to be falling on death ears.


...So I have to ask Bill,had your new watch arrive with issues,far more than one,would you want your watch repaired or replaced?


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Ok guys, ready for the final solution?
Everything is sorted out! happy guy.gif

Carlos gave me the complete and full choice of either returning the watch for a new one, or getting the job done elsewhere, all at my discretion. So kudos is in place.
I considered getting a new watch, but decided getting the job done with a company that I know does great lume work, and also can clean the dial (of course a given if reluming is to be done:0) And also I opted to get the whole watch relumed (hands, dial and V pip) in a nice white lume that glows green (but for the reluming of the dial and hands I payed myself, as even though the lume on the dial is weak, it in fact was not a fault with my watch, rather than just a not so good lume. So did not feel right to have Carlos pay for the whole reluming, only the V pip. But he actually suggested the he payed for the whole thing. I have never wanted to be unreasonable here, just to get done what I felt needed fixing, so not right to take advantage when he`s in a squeeze (imho) ).

I think it´s gonna look great when it´s finally done!
Carlos has already made the payment for the job to me just minutes ago, so will put the watch in the post right away after finishing this post. Also Carlos sent me a set of new hex screws free of charge, so appreciate that also.

So, this matter is finished as far as I´m concerned. And although a few obstacles, Carlos has come thru, and done good by his customer.
  thumbsup.gif

Carlos also offered his deepest apologies for closing the thread (as he should)

Carlos has not in any way asked me to rectify him here or at WUS, but right should be right, so even though I promised myself NEVER to post on WUS again, I will stick out my head once again (but I´ll will dress for the $hit-storm certain to come, LOL)


Rolf

Last edited on Thu May 19th, 2011 04:28 pm by FnuSnu99

oagaspar
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So Rolf,are you only getting a re-lume...what about the non aesthetic issues you spoke of?homerthinks.gif
But, here we come the the first issue ...The crown for adjusting the internal bezel has quite a lot of play. I would say mine has about a 1-1,5mm play and is quite loose. Being so loose, most of the time the V pip on the bezel is of-centre to 12 o´clock. Not a BIG thing, but something I find irritating. There is no real reason why this crown should be so loose.

The minute hand on mine however is not completely coated in black

The start/stop button is firm and nice, but the reset button on mine is loose both from side to side
and up and down

FnuSnu99
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oagaspar wrote: So Rolf,are you only getting a re-lume...what about the non aesthetic issues you spoke of?homerthinks.gif
But, here we come the the first issue ...The crown for adjusting the internal bezel has quite a lot of play. I would say mine has about a 1-1,5mm play and is quite loose. Being so loose, most of the time the V pip on the bezel is of-centre to 12 o´clock. Not a BIG thing, but something I find irritating. There is no real reason why this crown should be so loose.

The minute hand on mine however is not completely coated in black

The start/stop button is firm and nice, but the reset button on mine is loose both from side to side
and up and down

Those issues are to be looked at also, but after asking others that own ocean divers, I might seem like there is a bit of play in all crowns, and as Carlos himself stated the reset button was that way by design( a bit loose) to work properly with the movement. I won`t say I`m very happy with that, but when so, If I choose to get a new watch from him instead, I might just be stuck with all the same issues (but no dust), and still want it relumed, and looked at. So this way, I get the issues sorted as best they can be I guess. But, I was strongly considering getting the new watch and go from there at my own expense (relume). And as the hands are also being repainted, the issues with them not completely covered are also solved.  So, others might have chosen differently, but I feel this way I get most of the things I want done. At least when I ended up in this mess in the first place. And all I want is to have the watch I ordered, fault-free and with better lume. And now I`ll have that.

And things could and should have been done differently from the beginning (QC is a big thing imho, when one advertise it the way it is), but at least now it`s finally sorted out.

Last edited on Fri May 20th, 2011 02:55 am by FnuSnu99

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I hope that you will be satisfied by the job done Rolf! Post the result when you get it back!

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Rolf I am glad Carlos has stepped forward and is working with you to make you happy. This is commendable onhis part.

There is just one thing I don't understand. You state the watch needs a relume for you to be satisfied with it. You also state you like the watch. I would contend you actually do not like the watch as offered from the seller but rather a modified version of the watch.

Carlos has addressed the majority of your initial issue but the poor lume is the way the watch is... this wouldn't make me like or want the watch. JMHO. You will be the final judge.

Again, it is great news that your issues are being addressed to your satisfaction.

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Paxman wrote: Rolf I am glad Carlos has stepped forward and is working with you to make you happy. This is commendable onhis part.

There is just one thing I don't understand. You state the watch needs a relume for you to be satisfied with it. You also state you like the watch. I would contend you actually do not like the watch as offered from the seller but rather a modified version of the watch.

Carlos has addressed the majority of your initial issue but the poor lume is the way the watch is... this wouldn't make me like or want the watch. JMHO. You will be the final judge.

Again, it is great news that your issues are being addressed to your satisfaction.
Paxman, I see your point, and thru that I in fact was not happy with the watch as it came to me.  But I did in fact like the design of the watch very much, (issues aside, and reason I bought it in the first place, amongst other things) But the issues I had with it, was something that I felt was wrong (broken), and since I later on discovered that the lume in fact was rather poor on it (besides the hands, those are good enough) I really don`t see the lume issue (except the poorly applied V pip) as being a fault, rather than something I personally would have a lot better (being a lume addict) And I also have other watches that I`m not that thrilled about in regards to lume, but this to is an issue I can get sorted by reluming it to my standards. And I guess you to have certain watches that you like, but would like even more if they had maybe different  hands, or a slightly different dial, or ...better lume/other lume color. So the last part is just up to personal preference I guess. So lume on the dial not being something "faulty" on my specific watch (although not good) I felt like that was more of a mod, than a repair issue. And I don`t go and tell other companies that since I`m not completely satisfied with a lume color for instance, I would like them to pay for the mod. But V pip being badly applied lume-wise ...that is something that shouldn`t happen, along side other issues. Hope this clears up my thoughts on this one. And I get that not everyone is agreeing on what I chose to do in the end, but ...my call, and I`m OK with it as it turned out in the end.
And the reason I had for making the post here, was the situation with the CS and the whole WUS/closing thread thing, but also the issues I felt wasn`t addressed properly, at that time.
And I will say a big thankyou.gif to all that have shown your support and understanding with this matter. So thx all you guys!

you rock.gif

bigrustypig
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All's well that ends well, Rolf. Glad to know Carlos pulled through and stood behind the watch. He did the right thing....muy bien!

Enjoy it in good health, amigo!
ThumbsUp02.gif

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If you are happy Rolf ,then that is all that matters my friend!...Kudos to Carlos and I hope everyone took something positive away from this.ThumbsUp02.gif

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Let me start my post this way:

"Prometheus was the son of Iapetus who was one of the Titans. He tricked the gods into eating bare bones instead of good meat. He stole the sacred fire from Zeus and the gods. Prometheus did not tell Zeus the prophecy that one of Zeus's sons will overthrow him. In punishment, Zeus commanded that Prometheus be chained for eternity in the Caucasus. There, an eagle (or, according to other sources, a vulture) would eat his liver, and each day the liver would be renewed. So the punishment was endless, until Heracles finally killed the bird. Prometheus is known to be one of the most interesting characters in Greek Mythology."

When you buy a "Prometheus", you are not buying a watch, you are buying Carlos.  The 1st POS Prometheus was a copy of a famous brand watch which Carlos swore was original as he had "hired a famous designer to come up with an ORIGINAL design".  Then he charged an unreasonable price for a Chinese watch stuffed with an ineffective "Seagull" movement swearing it was every bit as good as the ETA2814-2.  To me, that speaks volumes as to the character of the man.

People were immediately banned from his official WUS forum (and let's not forget that Ernie's intent in creating WUS was to sell watches, not to keep owners and collectors informed as a true forum does) for even questioning the originality of the design or anything else...and yes, I openly admit that I was immediately banned for questioning the "accuracy" of +20 seconds per day mentioned in a "Jittery Jim" review, stating that a watch of that price should be both regulated and then adjusted to a higher standard prior to shipping.

That said, and as you have read in the overly long litany of complaints about Carlos and his ethical behavior (although he was ultimately forced into doing what was right), regardless of how great the watch might look, when you buy a Prometheus watch, you are really buying the personal integrity and business ethics and moral values of Carlos...so, let me refer you back to the legend on Prometheus.

"He tricked the gods into eating bare bones instead of good meat. He stole the sacred fire from Zeus and the gods"...and from what I have seen and read of his current and past events, IMO it looks as if he hasn't changed his ways!

When you are dealing in "boutique" watches, it is important to buy the man, not simply the watch!  jmpo


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That eating his liver thing kinda ruined my dinner.  blah.gif

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Welcome back Ken!...good to see you are feeling your Ol'self again Buddy!...

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Ken, some good info to know...thanks for the heads up...

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When you are dealing in "boutique" watches, it is important to buy the man, not simply the watch!  jmpo




RIGHT ON, AMIGO!!! Exactly!bravo.gif

FnuSnu99
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Well guys, just got the Ocean Diver back from watcheswithnolimits.com in Greece, after it has been gone for a good two months or so (he said it would be aprox ten days ...) But some of the time was lost in transit as the watch took forever to reach Greece ...
But the results speak for themselves I think.

And I know I´m in for quite a few "I told you so"`s here ...And I should have gone with the offer from Carlos at Prometheus for a full refund right away as many of you suggested in the beginning, instead of trying to mend it.
It´s now WAY worse then when I sent it of ...crap.gif
To sum up:
-A LOT more dust under the glass now (and one of the points of sending it of was to clean out the dust ...)
-Small scrapings of brass underneath the glass (probably from when the hands was raped)
-Lume applied directly on the existing lume and has spread out on the dial.
-Hands does not match lume on dial AT ALL.
Lume residue on the top of the hands.
-And here´s the kicker ...THERE IS A HAIR STUCK TO THE HOUR HAND!!!
-Small hairs also just where the crystal meets the case.
-Dust all over the place (the dial is cluttered with dust particles everywhere)
-Scratches on the back from opening the case.
-A nice scratch and ding on the 7 o´clock lug head
-A lot of the black paint on the hands have been scraped of exposing the brass underneath.

So, a little in the dark here for what to do. Sending it back to watcheswithnolimits.com / the relumer.com is completely out of the question, since it is quite risky sending anything down there now (due to the economical issues etc) And also when a "professional" manages to do such a crappy work, I really can´t see him being able to fix this.

I´m really disappointing with this, as all I could find about him (watcheswithnolimits.com) seemed to point to a very capable guy, and also the pictures he has on his website looked good. But the result speaks for it´s self I think. I could have done this A LOT better myself I´m sure, with a little practice.

As I see it I have to options really.
One, I can live with it as is, and let it be a constant reminder of this ordeal, or I could try to get a new set of hands and a new dial from Carlos/Prometheus, and have a PROFESSIONAL watchmaker (and not a wannabe) put it together for me locally.
Think I will try the last option ...

Here are pictures:

Note the spread of the applied lume on the V pip and the not so color coordinated hands/dial ...I asked for white lume.
And the specs at 35 and 47 (on the bezel ring) is not dust, it´s small scrapings of brass!




That is not dust on your screen, it´s on the internal bezel ring, and note curly yellow hair ...I don´t want to know where that came from ...









Have written to watcheswithnolimits.com and telling him what I think of his work, still no reply.

 

Last edited on Mon Jul 25th, 2011 10:25 am by FnuSnu99

Paxman
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Your turd has been fully polished now!! What a pisser!!crap.gif

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Well, Rolf, as I told on an earlyer post and from what my watch-maker told also: To relume cleanly markers and hands is not a "peanut's throwing challenge" and it seems like the guy you sent your watch to, was a very dirty worker also, to stay polite here...
I named earlyer as it would be difficult to relume in the corners or the rectangular markers: And the proof is there....
I really feel for you and this of crappy mess of a bad buy around this Prometheus and this very bad handled repair from "the relumer.com" who should stick on reluming fireflies butts and dust bed-side tables in hore-houses ...
My best recommandation now is to change the whole dial and hands as I told you earlier and live with them instead of crying each time you look at this new version...
For the scratches on the back: I open all my cases with a Horb ball and never had any trouble...
It cost nothing and 99% of all watch-cases are giving up to it if you know how to use it: It's the first thing to try before any steel tool to avoid any marking.
Another bad point for the Greek amateur who stole your money...

FnuSnu99
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Sent Carlos (Prometheus) an email asking if he has a dial and new hands to sell me, so will see what comes of that. But this puts a capitol T in TURD that´s for sure ...
But this is actually not a polished turd Pax, cause then things would look "better", now it´s a turd with more fresh shit on it ...


And, as I said above, I should have followed the advise you, William and others gave me to either get a refund or a new watch in the first place. I take this into account, as I sit here drowning my sorrows in 15 year old Mcallan Single Malt, while I row my turd around the punch bowl ...
278.gif

FnuSnu99
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Must say it is quite interesting that relume.watcheswithnolimits.com uses the "before" picture as the "after" picture in their own brag-show displaying my watch ...There is NO picture of the finished mayhem anywhere to be found. Well, quite obvious come to think of it, cause the finished result isn´t something one would want to display I guess.

http://relume.watcheswithnolimits.com/index.php/ourwork/category/8-prometheus-diver

Still no reply from them by the way. And not holding my breath either.

Hammerfjord
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FnuSnu99 wrote:
Must say it is quite interesting that relume.watcheswithnolimits.com uses the "before" picture as the "after" picture in their own brag-show displaying my watch ...There is NO picture of the finished mayhem anywhere to be found. Well, quite obvious come to think of it, cause the finished result isn´t something one would want to display I guess.

http://relume.watcheswithnolimits.com/index.php/ourwork/category/8-prometheus-diver

Still no reply from them by the way. And not holding my breath either.


I'm scandalisedmad.gif
He use the pictures of the watch before any of his work as a "after my work picture".
You can all see that this guy is full of BS!

joecb
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Hammerfjord wrote: Well, Rolf, as I told on an earlyer post and from what my watch-maker told also: To relume cleanly markers and hands is not a "peanut's throwing challenge" and it seems like the guy you sent your watch to, was a very dirty worker also, to stay polite here...
I named earlyer as it would be difficult to relume in the corners or the rectangular markers: And the proof is there....
I really feel for you and this of crappy mess of a bad buy around this Prometheus and this very bad handled repair from "the relumer.com" who should stick on reluming fireflies butts and dust bed-side tables in hore-houses ...
My best recommandation now is to change the whole dial and hands as I told you earlier and live with them instead of crying each time you look at this new version...
For the scratches on the back: I open all my cases with a Horb ball and never had any trouble...
It cost nothing and 99% of all watch-cases are giving up to it if you know how to use it: It's the first thing to try before any steel tool to avoid any marking.
Another bad point for the Greek amateur who stole your money...

VERY WELL SAID, William, especially dusting bed-side tables in whore houses....bamby.gif

Hammerfjord
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joecb wrote:
Hammerfjord wrote: Well, Rolf, as I told on an earlyer post and from what my watch-maker told also: To relume cleanly markers and hands is not a "peanut's throwing challenge" and it seems like the guy you sent your watch to, was a very dirty worker also, to stay polite here...
I named earlyer as it would be difficult to relume in the corners or the rectangular markers: And the proof is there....
I really feel for you and this of crappy mess of a bad buy around this Prometheus and this very bad handled repair from "the relumer.com" who should stick on reluming fireflies butts and dust bed-side tables in hore-houses ...
My best recommandation now is to change the whole dial and hands as I told you earlier and live with them instead of crying each time you look at this new version...
For the scratches on the back: I open all my cases with a Horb ball and never had any trouble...
It cost nothing and 99% of all watch-cases are giving up to it if you know how to use it: It's the first thing to try before any steel tool to avoid any marking.
Another bad point for the Greek amateur who stole your money...

VERY WELL SAID, William, especially dusting bed-side tables in whore houses....bamby.gif


Thanks, I'm still thinking that I've been too nice with this liar....

FnuSnu99
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Yes William, I´m in loss of words ...
The "funny" thing is that it now has ever poorer lume than when I sent it of also.
Of course it might have something to do with the half-a-bottle of McAllen I have downed to drown my sorrows, but I can just about see the lume on this turd if I squint. And it´s not even that dark in here ... The relumer has managed to make lousy lume even lousier, tip of the hat to him.

My only hope now is that the financial crisis in Greece puts him out of business ...

joecb
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I Feel bad for you Rolf. You really got screwed around on this one.. and now you have to buy parts from the guy who screwed this up in the first place, by not having propper quality control.
so in the end it is going to cost you not only in the lost time of enjoying your watch that you looked forward to owning, but more time and money to make it the way it should have been in the first palce..

FnuSnu99
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Thx joecb.
Now I´m really just hoping I can cut my looses and at least get it usable again. Because as much as I would like to sell it of to get rid of it, I can´t sell something like this ...
But this has been a real eye opener for me, that´s for sure. And if this was a cheap watch in the first place, I wouldn´t be so pissed of about it, but 800 Euro is not very cheap in my book at least.

Btw, the lume I choose was the Gmax that he claims is the brightest he has, and longer lasting than C3 ...well ... I wonder how his not-so-long-lastin lume performs.
Maybe I can sell it as a "stealth dial"?

CAVEAT EMPTOR-buyer beware ...

Last edited on Mon Jul 25th, 2011 05:40 pm by FnuSnu99

Hammerfjord
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joecb wrote:
I Feel bad for you Rolf. You really got screwed around on this one.. and now you have to buy parts from the guy who screwed this up in the first place, by not having propper quality control.
so in the end it is going to cost you not only in the lost time of enjoying your watch that you looked forward to owning, but more time and money to make it the way it should have been in the first palce..


That's right and I took a phone discution with Rolf about it because I wanted to hear his words before seeing the pictures...
I can't say how much I feel bad for him: If it was me, I would never want to own this watch even if it would get fully repaired as original...
There's a time when a nightmare don't need to be remembered each time you need time...
blah.gif

Paxman
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Rolf how did you find this jack ass relumer? Was this a recomendation from Carlos??

Hammerfjord
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Paxman wrote:
Rolf how did you find this jack ass relumer? Was this a recomendation from Carlos??

This guy been recommanded around: At WUS and a Norwegian forum....Who knows elsewhere...
http://forums.watchuseek.com/f21/who-does-highest-quality-lume-work-264301.html

http://www.tidssonen.no/forum/showthread.php?1943-Relume-av-urskive-anbefalinger

Everybody locate him in Spain so why the fük Rolf had to send his watch in Greece???
oh my.gif

FnuSnu99
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Paxman wrote: Rolf how did you find this jack ass relumer? Was this a recomendation from Carlos??No Mark, Carlos actually had nothing to do with the choice of relumer . That I managed completely on my owncrap.gif

But as William say I found several posts on "him" on several different forums. And all the pictures of his work that I´ve seen, pointed me to the conclusion that this was someone that knew what he was doing.
The problem is, that the positive posts was made about Angelo "the Relumer", and the guy who raped my watch is called Dimitris it seems ...Angelo apparently closed down shop some time ago. And I guess this Dimitris just used Angelos good reputation as his own. I of course should have made more critical inquires when I saw that he was located in Greece and not Spain as I originally thought, but I thought "the relumer" was in fact "the relumer". So got properly screwed on this one, from the get go and all the way up to now. To advertise someone elses work as your own, and knowingly mislead costumers, that is just criminal ...
But the next time around, I will do better research (even though I did my fare share on this one also, and on the watch itself before buying also. ) 
This whole thing has given me a bad taste in the mount since I opened up the watch the first time ...And looks like the taste isn´t getting any better any time soon either.


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Latest update (for those interested:0)
Got the reply from Carlos just now, and he has offered to have me send the watch to the factory in Switzerland and have them exchange everything but the movement. In fact giving me back a brand new watch! All at his expense.

While all this would not have happened in the first place had everything been good to go from the start, he has now gone quite far on this one to have matters settled imho. And he is now, no matter how one sees it, doing his very best to make the customer happy, while taking a loss himself.
And that is a VERY good business idea in the first place. 

We have a saying here in Norway that goes "Don´t sell the bears fur until you have actually shot the bear ..." So I will wait before I blow the trumpets in joy. But this has been a learning experience for sure ...

Will update when something happens.



Last edited on Tue Jul 26th, 2011 07:01 am by FnuSnu99

Hammerfjord
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I would say that it's a very fair proposition from Carlos all in all...
But it will not close you original issues: It's most like "back to start".
Too bad that you had to go through all of that.
no.gif

FnuSnu99
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Hammerfjord wrote: I would say that it's a very fair proposition from Carlos all in all...
But it will not close you original issues: It's most like "back to start".
Too bad that you had to go through all of that.
no.gif
True, but back to start is a hell of a lot better than where I stand now, that´s for sure.
As I mentioned earlier, cutting my losses (but doesn´t mean in the clear completely)

Hammerfjord
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FnuSnu99 wrote:
Hammerfjord wrote: I would say that it's a very fair proposition from Carlos all in all...
But it will not close you original issues: It's most like "back to start".
Too bad that you had to go through all of that.
no.gif
True, but back to start is a hell of a lot better than where I stand now, that´s for sure.
As I mentioned earlier, cutting my losses (but doesn´t mean in the clear completely)


Agree...Best luck my friend!

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chalk this experience up to a WIS lesson, learned, Rolf....kudos to Carlos for stepping up ThumbsUp02.gif

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Wow what a long strange trip! Big kudos to Carlos for stepping in at this point. For all intents and purposes he could easily have washed his hands of this by this point.

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William, Mark and Oscar, I completely agree. BIG cudos to Carlos for giving me this option, as he quite correctly could have said, "well, you went with this option yourself ... to bad" So very happy with this, and yes, I have added this into my bag of experience (and hopefully learned a thing or two on the way)

Carlos just sent me the form to fill out to the factory in Switzerland, along with the confirmation that he will eat the cost of having everything but the movement changed. So this ended with some great customer service from Carlos.

ThumbsUp02.gif

oagaspar
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after sending this pic to The Swinese Federation,it has been determined, that under greater magnification, this is actually,the 1st luminescent,hairy boogar! dog smile.gif

Attachment: ODC4-Version2.jpg (Downloaded 58 times)

joecb
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WOW... wha the hell is with that??? How did he manage to get green lume on to of the white lume..

bigrustypig
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oagaspar wrote:
chalk this experience up to a WIS lesson, learned, Rolf....kudos to Carlos for stepping up ThumbsUp02.gif


+1.

FnuSnu99
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The Ocean Diver Chronograph just arrived from Switzerland today, and they had changed everything as Carlos promised, only they had managed to install the scratched up case back again, on the new case ...Carlos asked if I wanted to send it to him so that he could change it for me, but this watch has had more time in the mail going around Europe, than in my possession since I bought it. So wont risk sending it of yet again.

This is of course not Carlos´fault per say, but the one at the factory in Switzerland who assembled it, and should had just taken the movement out, and placed into a new case, with the new dial, crystal, hands AND new case back.

But, as this has 1. taken A LOT of time, and 2. Carlos has stretched himself more than he really needed, I see myself finished with this whole ordeal ...

And, lessons are learned ...in plural.

Rolf

Hammerfjord
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Glad you got it back Rolf! Carlos done it as he promised.
For the case-back, I'm surprised...???
Are you sure that the case was changed or was it reblasted?

Maybe the guy who mounted it thought:
"What the heck, we cut the cost: This guy never sees the case-back when wears it...It's written "change dial and case" , nobody's speaking about the case back, føk it! "

Or he thought:
"Hmm, tonight I will finally go out with the chick who works on the hands&dials setting, I should wear my gold-plated Prometheus chrono with my lucky brown shirt..Perfect....Where is this case back...Ho, there...Hop!"

Well, good luck my friend, breath deep and relax...

FnuSnu99
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Hammerfjord wrote: Glad you got it back Rolf! Carlos done it as he promised.
For the case-back, I'm surprised...???
Are you sure that the case was changed or was it reblasted?

Maybe the guy who mounted it thought:
"What the heck, we cut the cost: This guy never sees the case-back when wears it...It's written "change dial and case" , nobody's speaking about the case back, føk it! "

Or he thought:
"Hmm, tonight I will finally go out with the chick who works on the hands&dials setting, I should wear my gold-plated Prometheus chrono with my lucky brown shirt..Perfect....Where is this case back...Ho, there...Hop!"

Well, good luck my friend, breath deep and relax...
Hahaha, you might be on to something there buddy.
But Carlos mentioned, even though he couldn´t say 4 sure of course, that maybe they thought that I had specified a particular serial number ...and would like the same number still (but with a scratched back?) Either way, Carlos offered to fix it yet again, and he to was upset that even now things were not 100%. But as I said, no more shipping watches around for me for quite a while ...I´m done.


But, on an end note. At least now I have a watch free of dust (I have checked quite closely:0), the play in the chrono reset button is completely gone, the internal bezel is not as loose on this one.
And btw, as you asked about me being sure they didn´t just reblast the case. The Greek Son of a .... that raped it whilst "reluming" (aka taking a dump inside it) made such big dings in the case that I would have seen it if it was just reblasted. It is a new case, dial, hands etc, just not the case back.


This has been a loooooong and strange road this ...And one I hope I never will have to walk again.278.gif

Hammerfjord
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FnuSnu99 wrote:
Hammerfjord wrote: Glad you got it back Rolf! Carlos done it as he promised.
For the case-back, I'm surprised...???
Are you sure that the case was changed or was it reblasted?

Maybe the guy who mounted it thought:
"What the heck, we cut the cost: This guy never sees the case-back when wears it...It's written "change dial and case" , nobody's speaking about the case back, føk it! "

Or he thought:
"Hmm, tonight I will finally go out with the chick who works on the hands&dials setting, I should wear my gold-plated Prometheus chrono with my lucky brown shirt..Perfect....Where is this case back...Ho, there...Hop!"

Well, good luck my friend, breath deep and relax...
Hahaha, you might be on to something there buddy.
But Carlos mentioned, even though he couldn´t say 4 sure of course, that maybe they thought that I had specified a particular serial number ...and would like the same number still (but with a scratched back?) Either way, Carlos offered to fix it yet again, and he to was upset that even now things were not 100%. But as I said, no more shipping watches around for me for quite a while ...I´m done.


But, on an end note. At least now I have a watch free of dust (I have checked quite closely:0), the play in the chrono reset button is completely gone, the internal bezel is not as loose on this one.
And btw, as you asked about me being sure they didn´t just reblast the case. The Greek Son of a .... that raped it whilst "reluming" (aka taking a dump inside it) made such big dings in the case that I would have seen it if it was just reblasted. It is a new case, dial, hands etc, just not the case back.


This has been a loooooong and strange road this ...And one I hope I never will have to walk again.278.gif

Cool that the small issues been resolved also: Positive at the end about those practical details!
I guess that you and Carlos had enough sweating for one watch and he certainly learned something out of it as you did...


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