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 Posted: Mon Apr 16th, 2012 06:50 pm
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zeke01
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Joined: Thu Jan 26th, 2012
Location: San Francisco, California USA
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I recently tried to purchase a watch strap from Steinhart watches in Germany and it was lost in the mail. After waiting an appropriately long period of time to be sure it didn't just magically show up, Steinhart watches refunded me the entire amount. Kudos to them.

Eric

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 Posted: Tue Apr 17th, 2012 10:01 am
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RussellB
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Joined: Wed Apr 15th, 2009
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Great service in this day and age, well done Steinhart

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