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 Posted: Sat Nov 11th, 2006 02:45 pm
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canadajo
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Joined: Sun Jun 11th, 2006
Location: Packerland, Wisconsin USA
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I agree with my cuz...I still would rather have the Chase D

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 Posted: Sun Nov 12th, 2006 11:54 am
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MikeD
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 The true measure of a company is in its customer service so let everyone know how that repair job goes.

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 Posted: Sun Nov 12th, 2006 01:30 pm
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oagaspar
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Joined: Sun Sep 4th, 2005
Location: Akron, USA
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MikeD wrote:
Well Mike it's going to Beverly Hills in the morning along with a $25. S&H fee...the previous owner has e-mailed me a copy of his Slopnbc receipt which  I was unaware of but a receipt from a AD is needed for any Warranty work(should have known better) along with his apologies...I am already not Happy!  The true measure of a company is in its customer service so let everyone know how that repair job goes.


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 Posted: Tue Nov 14th, 2006 02:23 pm
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oagaspar
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Well I just spoke with Tim at Chase-Durer CS and after hearing my experience told me to just send the Watch in with the problem.. my name,address,phone and they will make it Right at No Charge!So far that is a Great CS experience! Plus the Watch was in an article in the latest Watch Time...so I am Happyhand6.gifhand6.gif

MikeD wrote:
 The true measure of a company is in its customer service so let everyone know how that repair job goes.


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