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Heartbreaking Moment  Rate Topic 
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 Posted: Wed Oct 15th, 2008 10:39 am
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canadajo
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thank you Ken for your voice of reason and great     analogies ..... making sense of it all    thankyou.gif      




 
KenC wrote: Once again, a watch is a "thing", a tool to be used (and I agree, not abused).  As a comparison, I offer...golf clubs.  They look so great when the are new and shiny, and then you play with them.  You hit off the turf, out of sand bunkers, off roots, and in the desert, calichi and even rock.  They get scarred, scratched, chipped and even dented because they are used...occasionally, even a shaft will break or a head will come off, but stuff happens because you use them.

Now....if you break them by hitting them into a tree or pounding them into the ground or throwing them in a fit of temper...that's abuse, and unwarranted.

But here is the bottom line, those clubs belong to the golfer...and if he wants to, he can throw them in the lake...they are his to do with as he wants as long as he does not hurt someone with them.  For a sports store to refuse to sell that golfer new clubs would be, simply said, ridiculous!  Watches, golf clubs, cars...they are things!

 

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 Posted: Thu Oct 16th, 2008 04:33 am
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Simon_Leung
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I couldn't help feeling sentimental
as I recall my dad telling me about his fond
memories of my late grandfather,who was
a watchmaker.

My grandfather had his own brand of watches
in Hong Kong and my dad's late uncle used to
build watch cases.

Even my father had to work as a case polisher,
it was demanding job for a twelve year old.
But with a household of 34 mouths to feed,
there wasn't much money.

Watchmaking and watch collecting runs in the family,
for which I am proud to be associated with.

My dad's brother was a watchmaker.
My dad's half-sister has her own retail store in Hong Kong.

Now, it's my turn to carry on the tradition.

As a retail watch professional, I take my job seriously
with enthusiasm and passion. Sometimes, is difficult
not to feel sentimental but it happens.


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 Posted: Thu Oct 16th, 2008 10:21 am
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KenC
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Simon...try taking your job "not-so-seriously".  Lighten up and enjoy it.  If you start judging your customer's, you will lose them...and the sale!

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 Posted: Fri Oct 17th, 2008 01:16 am
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Simon_Leung
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Thanks Ken for the advice. :)

3-T was the only opportunity to express how I felt,
otherwise I would loose the passion and the enthusiasm for
my job.

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 Posted: Fri Oct 17th, 2008 09:28 pm
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KenC
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Simon_Leung wrote: Thanks Ken for the advice. :)

3-T was the only opportunity to express how I felt,
otherwise I would loose the passion and the enthusiasm for
my job.

 

Simon...it is okay to have your personal feelings, just don't let it affect the sale!

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