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 Posted: Thu Jul 5th, 2007 06:07 pm
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canadajo
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I would like to add that the Limes I own I LOVE, and it wouldnt stop me from buying another Limes

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 Posted: Thu Jul 5th, 2007 06:22 pm
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Matt V
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KenC wroteNot to belabor the fact...but a voice of reason does not speak in a seemingly emotional rant on the state of society and personal responsibility that impunes and insults the integrity of our members when addressing improperly glued bezel (no...I'm not an engineer.  I'm just a reasonable person with common sense that made his living selling products that carried reasonable warranties).  A voice of reason does not assume the customer is wrong...the issue was not a scratched bezel...it was a lost bezel insert on an immaculately maintained $1000 watch that came off in 3 ft of water.

Anyone want to buy a LNIB MarcelloC GMT?  Box and papers (for what they're worth!)

coyote2.gif

Where did that come from? Where did I "impune and insult the integrity"? Where did I "assume the customer is wrong"? Did I miss anything? Why the personal attack?

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 Posted: Thu Jul 5th, 2007 07:27 pm
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oagaspar
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canadajo wrote:
Well said CJ...your positive attitude toward everything and WIS knowledge on this forum is why we all respect you so much Buddy! I would like to add that the Limes I own I LOVE, and it wouldnt stop me from buying another Limes

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 Posted: Thu Jul 5th, 2007 08:02 pm
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KenC
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Matt V wrote: KenC wroteNot to belabor the fact...but a voice of reason does not speak in a seemingly emotional rant on the state of society and personal responsibility that impunes and insults the integrity of our members when addressing improperly glued bezel (no...I'm not an engineer.  I'm just a reasonable person with common sense that made his living selling products that carried reasonable warranties).  A voice of reason does not assume the customer is wrong...the issue was not a scratched bezel...it was a lost bezel insert on an immaculately maintained $1000 watch that came off in 3 ft of water.

Anyone want to buy a LNIB MarcelloC GMT?  Box and papers (for what they're worth!)

coyote2.gif

Where did that come from? Where did I "impune and insult the integrity"? Where did I "assume the customer is wrong"? Did I miss anything? Why the personal attack?


addressed in a pm...

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 Posted: Thu Jul 5th, 2007 11:02 pm
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KenC
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Let me simply say, that Matt and I have exchanged PM's and "ironed" a few things out.  I fully believe that it was not Matt's intent to upset or disparage anyone.

I believe Matt was sincere in his motives to properly explain some of the problems that manufacturers have in honoring claims from those that are unscrupulous.  He was speaking in general terms and in no way meant to imply that anyone here would attempt to "file" an specious warranty claim, but sometimes, when English is not your 1st language, words do not come out that way they were originally intended...

I thank Matt for his contributions to 3T and look forward to his future posts!

Oh...and I'm keeping my MarcelloC GMT!:D

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 Posted: Thu Jul 5th, 2007 11:12 pm
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Skipdawg
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Ken and Matt I thank you both. hand6.gif

thankyou.gif

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 Posted: Fri Jul 6th, 2007 09:34 am
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JCKoLnturn
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Everyone is so heated about this but, AFAIK, the manufacturer has not even responded yet.  Give them a chance to say sorry our inlay guy sniffed all the glue that's why your bezel fell off.

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 Posted: Fri Jul 6th, 2007 11:48 am
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canadajo
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I am waiting to hear back from Watchbuys ....I will let you know what happens ....

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 Posted: Fri Jul 6th, 2007 12:25 pm
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Skipdawg
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canadajo wrote: I am waiting to hear back from Watchbuys ....I will let you know what happens ....

Hoping for the very best. I would hope they do their best to help you out in fast time too. Fingers crossed for ya.

;)

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 Posted: Sat Jul 7th, 2007 12:39 pm
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canadajo
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UPDATE....Rob at Watchbuys contacted me last night and told me that everything would be handled at no charge...... asap ....cool10.gif 

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 Posted: Sat Jul 7th, 2007 12:43 pm
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KenC
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canadajo wrote: UPDATE....Rob at Watchbuys contacted me last night and told me that everything would be handled at no charge...... asap ....cool10.gif 
AHA....................under warranty...as it should be!  EXCELLENT!hand6.gif

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 Posted: Sat Jul 7th, 2007 01:03 pm
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Paxman
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canadajo wrote: UPDATE....Rob at Watchbuys contacted me last night and told me that everything would be handled at no charge...... asap ....cool10.gif 

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