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 Posted: Sat Aug 4th, 2007 02:08 pm
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nohackle
3T WIS
 

Joined: Sun Apr 9th, 2006
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Fellas,

I have a RLT 28 diver that I've had repeated problems with the mineral crystal and bezel and am at a point where I don't want to send it back to the watchmaker anymore. I contacted jack at IWW and he very kindly and quickly  replied and said that they aren't taking any new repairs till later  in the fall due to backlog.  I'm not a watch collector and despite all the problems with this watch it keeps reasonably good time and is comfortable. I don't have any other watch than a real beater so this one does dual duty at the office and fishing. I was hoping to get it looked at within the next month or so. I'm in the milwaukee Wisconsin area but am more than happy to send it off to a reputable repair center that you might suggest. Appreciate it. Here's a link to the watch if not familiar

http://www.rltwatches.co.uk/images/rlt28.jpg


 

appreciate any help

Bill

 

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 Posted: Sat Aug 4th, 2007 02:49 pm
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Skipdawg
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Joined: Thu Mar 29th, 2007
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That RLT 28 is a nice watch. A watch to hold on to for sure. Just hold out for someone here at 3T should be able to direct you to some help in getting that beauty looked at. :)

I have the RLT 38 chrono. So know they are very good watches. Best of luck to you. ;)

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 Posted: Sat Aug 4th, 2007 02:53 pm
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Paxman
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Joined: Sun Apr 23rd, 2006
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Bill,

You might give Schwanke-Kasten a call. They've got a Breitling certified watchmaker that might be able to help on your RLT.

414-964-1242

Good luck with it. Hope its not taking on water...

Has Roy given up??

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 Posted: Sun Aug 5th, 2007 12:09 pm
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nohackle
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Appreciate it guys........Schwanke is not far from me so I'll give them a try...thanks Paxman. Shortly after purchase I had condensation under the crystal and Roy was prompt in making it right. I haven't contacted him about these other issues. the shipping costs and hassle has me looking for other alternatives.

thanks again

 

bill

 

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 Posted: Tue Aug 21st, 2007 12:18 pm
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nohackle
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Paxman,

just as a follow up......probably the worst customer service experience I think I ever had at Schwanke. Just getting the estimate was a nightmare.

Ya know I live right around the corner from that place and was going to pick up something for my wife when I picked up the watch.........if private primarily brick and mortar retailers are going to survive they have to distinquish themselves with service. 

the search continues

bc

 

 

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 Posted: Tue Aug 21st, 2007 04:03 pm
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Paxman
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Bill,

Sorry to hear that was a bad experience. I will not be using them shold I decide to purchase a Breitling in the future. Good luck and again, I am sorry this didn't wortk out.

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