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| Been offline for a few days!!! | Rate Topic |
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| Posted: Fri Jan 23rd, 2009 09:48 pm |
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1st Post |
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Nabco 3T WIS 
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So I'm in SoCal for the week, minding my own business Tuesday night catching up on some work in the hotel room and the Dell Support Center on my laptop pops up a message that there is a new BIOS upgrade available for my machine....this is a brand new model from Dell so it makes sense that they may tweak the BIOS and put out an upgrade... BIG MISTAKE!!!!!! I download it, and start the upgrade, the machine locks up totally, had to take out the battery to turn it off...no big deal right..this sometimes happens, fire it back up and off to the races.... WRONG!!!!! It will not turn back on, nothing, nadda......so I call Dell, always fun!!! After talking to three people I get to someone who speaks English and start to describe my problem....he stops me less than 10 words into my description of the problem and says "the machine won't power back up, right?", so I say "you're not even going to ask me if it's plugged in?" He says "nope, you are the seventh person I've talked to in the last 90 minutes with the same problem, we've determined there is something wrong with the BIOS upgrade" NO SH$% SHERLOCK. So the fix is ship it back to Dell and they will replace the mother board. Thanks god for my CrackBerry, I was at least able to do email until I got home tonight. BTW Oscar, I could log onto 3T with the Berry and see everything but could not post anything...not sure why!! OK, done venting, luckily I had a couple more laptops at home to get me by.
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| Posted: Fri Jan 23rd, 2009 10:09 pm |
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2nd Post |
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oagaspar Site Founder 
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that happened to my daughters notebook recently would not turn off or connect to any sites although the internet was getting into the laptop??? my son spent 12 hrs. getting it fixed....he finally just backed up the info she wanted and ran a recovery...all is fine now....my daughter only clicked on a IE7 upgrade reccomended through HP but had a worm or trojan just waiting to attack on that 
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| Posted: Fri Jan 23rd, 2009 10:20 pm |
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3rd Post |
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Nabco 3T WIS
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This actually fried the mother board...a case of Dell not testing it the right way before they released it.....not sure how many tech support people they have but if the guy I talked to had already had this issue with 6 other people in less than 2 hours, that's pretty sick!!
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| Posted: Sat Jan 24th, 2009 12:03 pm |
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4th Post |
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Skipdawg 3T WIS 
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That is always so fun, NOT!!! :? Always nice to have another computer close by. I have another sitting right here just incase. :cool:
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| TimeTechTalk.com > Time Tech Talk > OT > Been offline for a few days!!! | Top |
