 |
PM |  | |
Quote | | |
Reply | | |
Full Topic | |
| Joined: | Sat May 20th, 2006 |
| Location: | Texas USA |
| Posts: | 232 |
| Status: |
Offline
|
Ok. Things are looking up.
My AD contacted the Fortis Rep and this was the Fortis Rep's response to my AD:
"He can send the watch to Providence Watch Hospital. It can be fixed quite easily and will be covered under warranty. Let me know if you need my help with it. Let me also know the ticket number when you send it and I'll call them directly to expedite the repair time."
Although I have the option of sending the watch in for repair, thanks to my wife (allowed me to get a better model) and the AD (who will go extra miles to keep the customers happy), I've opted to get a different model of Fortis instead. So I'm sending my Ti back to AD.
My AD is doing the right thing. This is one of the reasons why I don't buy watches from grey market.
Stay tuned and pictures of the new Fortis watch will be up soon.