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A guy bought a O7 watch and wrote a quick review on the O7 boards about it. It was about 80% positive, 20% negative. It was a fair review.
Mitch had the mods edit the thread and the other folks hammered him so much, he cut out all the bad and just gave up. It was sickening. Frankly, things happen. Mistakes are made. It's the course of life. But how you handle those mistakes and fix those problems is what good customer service is for.
Seriously. Utterly pathetic. And while they may have some watches I still drool over, I simply don't trust the man after my first-hand horrors with the company.
Nuff said.
Mark