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| Joined: | Sun Sep 4th, 2005 |
| Location: | Florida &, Arizona USA |
| Posts: | 11288 |
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I've been reading this thread and I guess I am also the exception, I own a LM3, LM2, and LM6gmt. Mitch has been very professional and fair in his dealings with me and serviced any issues I have had, and I can be very picky. The watches perform very well as far as accuracy goes and I am a very satisfied O7 customer.
I also work for a company that has a NON-Transferable warranty, I happen to agree with this practice. Someone who purchases the watch second hand (at a considerable discount, and of no profit to the maker) should IMO not be entittled to the same benefits as the original owner.
As far as the watches being knock-offs or homages well let's just say we could say that about alot of watches. I have yet to see a truly original design that did not borrow elements from earlier designs or other watches, this is in the eye of the beholder.
Anyway just my two cents, I've had a good experience with O7 and Mitch.
I on the other hand have a very serious problem with warranties that are not transferable. The manufacturer is (or should be) warrantying the product, not the owner. For a manufacturer to say, "oops...I know the watch is only X months old and the warranty is for X years is simply bullshit. The manufacturer has been paid in full for the watch and the warranty risk and has already made his profit...for the manufacturer not to honor the warranty is cheap and unethical...regardless of who it is.
Glad you have had good experience with Mitch...but his non-transferable warranty policy is simply cheap...he has made his profit...and now he won't stand behind it simply because the original purchaser sold it to somebody else...what an arrogant putzy way to do business! What?...does he expect to make a profit every time it changes hands?