View single post by KenC
 Posted: Wed Dec 17th, 2008 09:50 am
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KenC



Joined: Sun Sep 4th, 2005
Location: Florida &, Arizona USA
Posts: 11288
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1st...thanks for the notice.

2nd...Here we go again...Microsoft products are bad...every thing else is good.  Why do people expect Microsoft products to be 100% from day one?  Hackers do things that no one else would dream of!

Why is Microsoft so vulnerable?  Simple, it is because they are 80% to 95% of the market depending on the product used.  Simple business directs hackers/criminals to search for ways to beat MS as that way, their "work" is most profitable.  Why figure out ways to defeat 20% of the market when 80% is where the money is?

My personal experience with Mozilla's Firefox is that it causes problems with other programs that the requires a reloading of the OS to correct.

I would say that finding out about a problem late last week and delivering a solution by today to all users is fantastic customer service!