View single post by jiminpotomac
 Posted: Tue May 26th, 2009 07:51 pm
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jiminpotomac



Joined: Mon May 4th, 2009
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 I reached out to Steve for a replacement part. Not only was he quick to answer my emails, he shipped the items quickly and GRATIS.

I have never experienced this level of support from any other watch manufacturer, and I own a few other watches including DOXA, Rolex, Breitling...

Just for comparison sake... I ordered a similar part for another watch recently. The manufacturer lost my order (!) after taking it via phone, and charged me $20 for shipping an item that fit into a standard envelope.

Steve, many many thanks. You've got one incredibly pleased customer, and I'm spreading the news. :)