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| Joined: | Fri Feb 22nd, 2008 |
| Location: | Dallas, Texas, USA |
| Posts: | 62 |
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I did not use the on-line ordering system when I ordered the watch. But when I called to place the order they were friendly, professional and very thorough in explaining everything. I got my order confirmation via email on a Friday and the shipment confirmation the following Wednesday. Recieved the watch a few days later.
The strap I just ordered was through the online system. I have received the online confirmation of order, but straps do not ship the same way, so it takes about 10 days, and they provide no tracking info.
I'm not sure why you can't reach them by phone.