View single post by Steve Laughlin

Posted: Wed Oct 21st, 2009 10:54 pm

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Steve Laughlin

Joined:	Sat Oct 11th, 2008
Location:	Overland Park, Kansas USA
Posts:	1395
Status:	Offline

Thanks for the nice comments guys. To me this business is fun, and the designs are always evolving. It is also great to see ideas turn into drawings then into premium quality watches that will be showing up on the forums 20 years from now.

I come from a design background and not customer service, but I can tell you that most of what I do now is communicate with our customers, all day, every day. It has taught me a lot about myself and is becoming the best part of this job... making sure everyone is completely satisfied.