View single post by StrapR
 Posted: Wed Dec 30th, 2009 12:52 am
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StrapR

 

Joined: Thu Apr 16th, 2009
Location: Baltimore, Ohio USA
Posts: 43
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Well guys all i can say is DON'T PANIC!

I called FedEx today and was also told that I had nothing in the system.
Not ten minutes later I receive an email that another package I have been waiting for was to be delivered today but no one was around to sign for it.

This made a bot suspicious so I called FedEx again. They confirmed that the package from Houston was in their possession and another delivery attempt would be made tomorrow. I told them that I thought this was strange because the online tracking said the TX package was still in transit with an expcted delivery date of 12/30. They did some checking and then apologized profusely. It turns out the attempted delivery was for my Benarus from HK and not the TX PACAKAGE as they had originally told me!

I have no idea how they could confuse two shipments that are so dis-similar?

My suggestion for this of you that called an received a negative response........ Call 'em again!