View single post by mcwright
 Posted: Sat Jan 30th, 2010 08:08 pm
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mcwright



Joined: Wed Sep 28th, 2005
Location: SCOTTSDALE, AZ
Posts: 4759
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 Per your listing: "It's in great condition. Has some visible wear on the lugs from numerous strap changes. Other than that it's beautiful."

My take is you need to say that the watch is a per cent of new condition. Such as 90% or something like that. If there are noticeable desk-rash (as it is called) marks on the bracelet, then it should be noted.

That said, a jeweler can remove the scratches on most brushed bracelets with ease. Ditto for the clasp.

I have received a few watches off of ebay with unacceptable amounts of scratches on the bracelet that was not covered in the description. So, I can understand the buyer being put off by it. It doesn't give him an excuse to be a butt-head, though.

Apologize for the oversight (it happens), offer a refund as you have, or settle on a dollar amount for buffing out the scratches.