View single post by tpdtopcop
 Posted: Mon Apr 26th, 2010 01:27 pm
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tpdtopcop

 

Joined: Wed Mar 17th, 2010
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 I purchased a new to me Benarus Sea Devil. When I received the item one of the screws was missing so I could not use the final link to get the perfect fit.

I contacted Steve via a pm and offered to pay for another screw if he had one. Well today I received my new screw, instruction card, and a nice black Benarus cleaning cloth. This is what I call top notch service even tho I am not the original owner.

I just wanted to thank Steve publicly in this forum and to all who do not own a Benarus that the customer service on this watch company alone is worth taking the plunge on buying a Benarus.

Thanks Steve for sending me the items I needed to complete the sizing of the watch.

Kindest regards

tpdtopcop