View single post by tny795
 Posted: Fri Aug 4th, 2006 02:21 pm
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tny795



Joined: Thu Sep 8th, 2005
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As a matter of fact, it's not a DELL; but, the CS or Tech Serv. is Indian.  I guess no help is available in the United States of America........everything is outsourced.

Oh, sir, you must be mistaken, or something, about your troubles with DELL.  Their commercials assure one of top-quality everything--they're so good, CS/TS isn't even needed......LOL    2-3 HOURS????? That's a sin and, what's sad, is there anything we can do about it, that I know of.  :X

 

mcwright wrote:
You must own a DELL! I have had to call them and I know where you are coming from. It is very hard to understand the Indian speech patterns. At least over the phone.

I don't use a DELL computer (thank goodness), but I do have two of their monitors. Both have been replaced and now my replacements are going bad. Each time I have called it has been a 2 -3 hour process.