View single post by elemental
 Posted: Thu Sep 2nd, 2010 11:58 am
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elemental

 

Joined: Mon Feb 9th, 2009
Location: Girard, Ohio USA
Posts: 590
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I recently had to return my U1 to RGM to have a hand cleaned for it had become tarnished somehow. 

Well I got it back today, and the back of the crystal is covered in dirt and lines..as well as the dial having fibers on it. 

I was assured it wasnt their fault because they dont touch the crystal when removing the movement to clean the hands.  Seriosly fellas, just inspect it and dont send back a dirty watch...back to RGM it goes, not too happy about it.