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| Joined: | Sun Dec 13th, 2009 |
| Location: | Rochester, Minnesota USA |
| Posts: | 162 |
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Apparently, the way this works is to tie Carlos to a stake, go look for some matches, and figure out what happened later.
Its pretty obvious that something went wrong in QC with Rolfs watch. But I don't see any ongoing posts concerning QC issues with Prometheus watches. Maybe I am not looking in the right place. Please enlighten me as to where all the QC complaints are being posted.
CS issues? Again, could this have been handled better by both Carlos and Rolf. Yup.......no question. But they are corresponding, so at best the situation is pending. Yet all the posts I am reading have determined the outcome already. How the hell does anybody know what Rolf and Carlos are talking about? Or what options they are discussing?
No support for AD's? I just purchased another Prometheus and after seeing Rolfs review last week, I called an AD and inquired about Prometheus providing service for AD sales. He had no issues with Carlos and stated that Carlos always does the right thing when it came to CS. So I have no clue where the NO AD SUPPORT thing came from. If Prometheus didn't support their AD's, why would an AD continue to sell their watches? It would be an extremely poor business decision. Just doesn't make sense.
90 click bezel? Really? This is a big deal? I found a post originated by Carlos on WUS from a month ago. He stated the mistake on the website with the 120 click bezel typo, and offered that if anybody was not happy with there Jellyfish watch purchase he would give them a 100% refund. THE BASTARD !!! What sort of evil plot is this? A full refund for a typo. He is obviously up to no good.
The nature of the bulk of these posts is grossly unfair to both Carlos, and to Rolf. I have no vested interest in how this comes out either way. If Carlos dumps all over Rolf, I will bring the matches to the BBQ. However at this point, I see a watch with a problem, the customer dealing with the provider for service, and no outcome as of yet.
I too, was pretty pissed off when WUS closed Rolfs thread. As I was debating another Prometheus purchase I was interested in the outcome of this situation. Not the first time WUS has done that, and it certainly will not be the last. The nature of the beast I guess.
I am just a small businessman. And I see another small businessman with a CS problem that he is trying to resolve. As of yet, to the best of my knowledge, both parties are working that out.
I will show both Rolf and Carlos the courtesy of letting them handle this, as they are apparently doing. I will reserve my judgement for the final outcome. Good or bad.
Seems like the right thing to do.