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| Joined: | Thu Jan 20th, 2011 |
| Location: | Land Of The Norsemen |
| Posts: | 720 |
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Got the reply from Carlos just now, and he has offered to have me send the watch to the factory in Switzerland and have them exchange everything but the movement. In fact giving me back a brand new watch! All at his expense.
While all this would not have happened in the first place had everything been good to go from the start, he has now gone quite far on this one to have matters settled imho. And he is now, no matter how one sees it, doing his very best to make the customer happy, while taking a loss himself.
And that is a VERY good business idea in the first place.
We have a saying here in Norway that goes "Don´t sell the bears fur until you have actually shot the bear ..." So I will wait before I blow the trumpets in joy. But this has been a learning experience for sure ...
Will update when something happens.
Last edited on Tue Jul 26th, 2011 07:01 am by FnuSnu99