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| Joined: | Thu Mar 26th, 2009 |
| Location: | Colorado USA |
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stew77 wrote:
Steve Laughlin wrote:
I will have the Benarus customers send their watches directly to me and I will organize the shipment to the factory, so Benarus customers do not send your watches to the address Helson provided. I will provide you with my address in an email and I will organize the returns from here.
Thanks for the excellent communication Steve. And huge thumbs up to both Benarus and Helson for stepping up and making it right for their end customers.
Steve, just curious...does this affect the original 1st series Bronze Moray that was done using the UNI5275 Bronze?
Thanks.
YES, we made 20 watches in the 1st batch, and 50 in the 2nd. All 70 will be replaced with CUSN8, if the customer chooses to send the watch in for the new case.
Thank you Steve!
Appreciate the communications and will just iterate again that it is always a pleasure doing business with companies that put integrity and their end customers first (even when suppliers that they are trusting to operate the same way choose otherwise).
I will say that this news supports my thoughts regarding a few bronze cases that I have had experience with during "patina experiments", especially when using liver of sufur gel. Widely varying results given identical LOS temps and durations pointed to a difference in Bronze alloy metallurgy IMO.
Kudos to pursuing the truth in all this Steve!!!
