View single post by goody
 Posted: Thu Aug 9th, 2007 11:31 am
PM Quote Reply Full Topic
goody



Joined: Fri Apr 21st, 2006
Location: Chagrin Falls-Novelty, Ohio USA
Posts: 53
Status: 
Offline
 Guess I will try a local jeweler and see if he knows how to change the battery.  Look at this response from SWI:

Due to the complication of changing the battery on this watch and warranty issues we cannot give out the information on how to change the battery. Please send us your watch so that we may do the battery change for you. Follow the steps below in sending us your watch.

 

      ·        DO NOT PUT “SWISS WATCH INTERNATIONAL” ON THE PACKAGE, WRITE “SWI,   ATTN: CUSTOMER SERVICE"

·[size=       ]Send your watch or winder via insured or registered mail with sufficient insurance to cover the original purchase price.

·[size=       ]Make sure your complete name and address including ZIP Code (where you would like the product to be sent back to) appear on the package return address label and are also included inside the package.

·[size=       ]Enclose a complete explanation of the nature of the problem so that the correct repairs will be made and include a telephone number in case we need to reach you.

·[size=       ]Pack the watch or winder securely to avoid damage in transit. Do not send it in its display box. These boxes are discarded upon receipt and cannot be returned.

·[size=       ]IF STILL UNDER WARRANTY: Enclose a copy of your sales slip along with a check or money order made to SWI for $10.00 per product to cover the cost of handling, mailing and insurance. Shipping cost will be waived if purchase is within 30 days and proof of purchase is sent (The warranty may be void on products showing evidence of extreme use or evidence of moisture and/or rust.)

·[size=       ]IF NO LONGER UNDER WARRANTY: You will receive an estimate, and no repairs will be made until we receive your approval of charges. If you decide not to have the repairs made, a $10.00 return shipping charge will still be assessed. Post-warranty movement repairs are guaranteed for a period of one year.

·    If[size=] more than one product (watch or winder) is being shipped, enclose a packing list of the package contents and retain a copy for your records.

·[size=       ]Allow 4 to 8 weeks for repairs. Estimated time for return of repaired goods cannot be given for watches or winders needing back ordered parts or special repair procedures.

 If you have any questions please do not hesitate to contact me.

Thank you

 

coyote2.gif