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| Joined: | Thu Sep 29th, 2005 |
| Location: | Clinton Twp, Michigan USA |
| Posts: | 12862 |
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Most manufacturers won't even sell parts to non dealers and in no way to a watch bought from other than one of their AD's or on the secondary market under warranty and even then they may balk.I tried to get a crystal for that 50mm Glycine T...and they said straight up no so I took it to an AD and he said if the watch was not under warranty who couldn't help so I had a jeweler buff it ouy as best as possible.I don't think AD's and manufacturers care about reputation in the aftermarket or grey market.I thought they were shipping it to your watchguy...what happened?
When I confirmed if the complete Crown, stem, and tube were being shipped she had no clue. After 3-4 days and a second e-mail, Lea said no because all i asked for was the crown tube. As we discussed these usually all come together. She was to check with Switzerland as to when they could get one. Hadn't heard form her in 4-5 days to give me an idea of the time frame. 2-3 e-mails later, I still haven't heard.
As far as Glycine..at least they told you up front. As far as having that attitude regarding where I got the watch, a little CS might make me buy more of there product.....with there attitude, hell will freeze over first.