mcwright
| Joined: | Wed Sep 28th, 2005 |
| Location: | SCOTTSDALE, AZ |
| Posts: | 4759 |
| Status: |
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How do I return a defective product? Even if an item is found somehow to be defective (highly unlikely), please email our support team for assistance. We will do our best to assist you with contacting the manufacturer and exercising the warranty (if applicable). When contacting us, make sure you include your order number and the name of product you are experiencing trouble with. We know we are smart but we're not psychics so we won't know based on yours email address what your problem is. All sales are final on clothing and non-electronic items. We do make exceptions in certain circumstances, and will accept returns for either a replacement, or if necessary, a refund.
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