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| Joined: | Wed Nov 21st, 2007 |
| Location: | SLC, Utah USA |
| Posts: | 3 |
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One of these days I will have to post a 'hello' in new members along with some shots of my watches but I wanted to post this right away and get some feedback.
I have recently ordered a few watches from SAH, one of them being an Armand Nicolet Arc Royal Power Reserve. Well I picked it up from UPS last night, opened the box when I got home and immediately LOVED what I saw. Since it was late, I figured I would set it this morning but being that I knew I was going to keep it, I snipped off the three tags attached to it.
So, this morning, I figured I would set it and even though there was no owners manual included in the watch box (not sure why...does SAH take them out if they are not an 'authorized' dealer?) I figured it it should be straight forward. Unfortuntately, the crown/stem came all the way out! Keep in mind that there wasn't any hard pull on my part. I lightly pulled the crown out thinking it would stop in position but it didn't.
Needless to say, I am NOT happy about this, especially given the cost of the watch. Maybe I am wrong but I don't think this should happen! If it should, please set me straight!!!
After all of that, my question is simply, what should I do? Send it back to SAH, even though I took the tags off? Take it to a watch shop to see if it can be fixed?
I am totally bummed about this as I ordered it on 11/15 and just got it yesterday. It looks incredible but it isn't worth anything if I can't even set it! Even more annoying is the fact that this is the second watch I have ordered from SAH that has had a problem.
I have a Gevril Chelsea that I am sending to Gevril so they can fix the bracelet screws/pins since there were some problems when it was being resized at a local jewelry/watch store. For some reason, they were having a hard time getting some of the screws out and can't get one of them back in. Sigh...
As an aside, I believe that SAH has a solid reputation so maybe I have had bad luck on 2 of the 5 watches I have ordered from them. It just seems odd that I have had these problems, especially given the Chelsea was $2k and the AN a little over $3k!
Attachment: 0712_ArmandNicolet_012.jpg (Downloaded 62 times)
Last edited on Fri Dec 7th, 2007 06:39 pm by Barrelfish