View single post by Teak
 Posted: Mon Dec 10th, 2007 09:14 pm
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Teak



Joined: Sat Aug 18th, 2007
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KenC wrote: In my thinking, Invicta does not need it's own manufacturing facility...it needs its own customer service department, or a deal with anybody's customer service department!
 
I think Eyal needs to take a lesson from Juddah Mermelstein on customer service. My father had an issue with one of his watches a few weeks back so he called Croton about the problem. (The rotor on a brand new watch came unscrewed) A few days later he received a call from David himself and some rather outstanding customer service. Needless to say they will be getting more of my business from now on than Avicta.