View single post by KenC
 Posted: Sun Feb 10th, 2008 08:54 pm
PM Quote Reply Full Topic
KenC



Joined: Sun Sep 4th, 2005
Location: Florida &, Arizona USA
Posts: 11288
Status: 
Offline
IW wrote: glad this didn't turn into a slug fest! thanks for listening.

I have never had anybody buy something from me, have it break 10 days later, and them say to me "tell me where to send it to the manufacturer for repair"; they say "I'm sending it back to you".

You know how the say the lonliest man is the Maytag repair man? Well, that's the Orient repair people. I've sold them for years, and can count on 1 hand the quantity that I've had to send back for repair. So maybe that's why they can't repair 'em subtlelaugh.gif

Marc...again, I think the world of Orient watches (and you as a dealer)...I own 4 Orients and have had zero problems, but, to illustrate a point, when my new Hamilton Aviation Chrono went south, I had to send it to the Manufacturers' Service Center...not to the store!  They kept it for 4 weeks with 2 major problems...the difference being, when I got back, IT WAS FIXED!