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| Joined: | Sun Feb 26th, 2006 |
| Location: | Oregon, USA |
| Posts: | 2897 |
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I've been "hemming and hawing" over saying anything on this thread for a few days now, and I feel I had to say something.
Am I the only one who thinks the seller is responsible to repair / replace? If you bought a big screen Sony TV at best buy, got it home, found out it didn't work, would you go to Sony? No, you'd go to Best Buy.
It was gracious enough of Puritime to even look at the watch for you, when clearly they didn't have to.
I find it funny that you call Orient and the personnel out by name, but don't even mention the seller that sold you the bum watch.
I will say that I talk to Mark weekly, meet with him at least once a year, and I think he is one of the most gracious folks out there in the watch industry. Orient is my favorite brand; not only because of the product, but the people. You should also get a feeling for how difficult it can be for Puritime to deal with Orient Japan, when Orient Japan doesn't think too highly of the US market anyway (ie, the limited distribution of Star, and no Royals)
I don't mean any hard feelings or ill words, just my thoughts and 2 cents.
Thanks-
Marc
I am more than happy to say who the seller was,
http://search.ebay.com/_W0QQsassZparispike
I would buy from him again, he offered to exchange the watch but the offer from Mark came up before I had sent it back to the UK.
I'm sure I misunderstood you but it sounds like you are saying I should just light a fire with the warranty papers and deal only with the seller, and I shouldn't be irritated because Mark is a nice guy with a tough job?
I don't think I'm out of line being irritated by the whole thing.
@#$% happens I don't hold a grudge, I'm sure he is not proud that a watch left there still in need of repairs but $10.00 in shipping too many times for a $90.00 watch gets kind of silly so there is not much left to do but complain about it and hope it goes better the next time.
There's no hard feelings here, "hemming and hawing" is like needing to barf, you feel much better once you get it out!