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| Joined: | Sun Sep 4th, 2005 |
| Location: | Florida &, Arizona USA |
| Posts: | 11288 |
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I appreciate all the comments and thoughts on the matter!
For the record I did make arraingements to return the watch to the seller first but Mark offered to fix it before I had actaully taken any action.
I still woudn't have sent it back to the seller because it would have had to go back to the UK at my expense so at this point I was poised to buy a parts watch in case I needed it for repairs.
I also want to take a moment to clarify IW's post for anyone who wasn't paying close attention, IW is a retailer for Orient, he buys them from the guy I sent mine to for repairs, His motives for defending the brand are financial and not purely humanitarian. The tone of IW's post certainly drums up sympathy for the Distributor but still doesn't explain why it's OK to camp on a watch for two months and send it back without repairing it.
Crow...I hear you, and the CSR SVC from the distributor is exactly the issue I was trying to address. I like Orient Watches, and I think Island Watch is a quality dealer.
In the same vein, I also think Orient Watch has done itself and the US market a disservice in the selection of their US Distributors...Puritime made a commitment and utterly failed to meet it, pure and simple!