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| Joined: | Sun Sep 4th, 2005 |
| Location: | Florida &, Arizona USA |
| Posts: | 11288 |
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Sorry to see about your doa Accutron, Ken. Regarding warranty card stamps, lot's of AD's never stamp a warranty. Usually all you need is your receipt and a registration of your warranty card.
Regarding Shnoop, that seems out of character for them. I know when the 3 hand VX-200 deals hit last year, there were a few problems noted around the internet watch sites and they seemed to be able to handle those problems quite easily.
It is a hell of a watch for that price and if you want the watch, maybe pricing out a fix with a reputable local watchmaker is the route to go.
Thanks...yeah, still no response from shnoop, but I did finally find a telephone # for the Bulova/Accutron Service Center in Woodside, NY (none is on the warranty card), but I called a little late so I will try again on Monday. I also took it to a local watchmaker that I have used for some time...he looked at it and said it looked like a simple hand reattachment, but couldn't tell for sure unless he opened it up...told me that since it was a new watch, he would hate to open it, find something deeper and perhaps even void the warranty. He recommended I attempt to get Accutron to repair it, and, if I did not prevail, then bring it back.
At this point, I think shnoop sucks, if only because of their non-responsiveness.