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Tony Duronio
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the Invicta training manual:P 

http://forums.watchuseek.com/showthread.php?t=162915

The PVD on the case is far superior to the bracelet? :?:? Why would you use 2 different PVD methods??mistake.gifcrap.gif

Gregger
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Sounds like a load to me.....I'd say because the bracelet has "moving" parts that is the real reason it's wearing off.......

captobvious
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I would guess that the bracelet is sourced from a different company than the one that makes the cases.

...but I'm only guessing. :?

Tony Duronio
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captobvious wrote: I would guess that the bracelet is sourced from a different company than the one that makes the cases.

...but I'm only guessing. :?

Probably right Mark, but not a good example of QC over a product. Hey this may have been a bad one but why not just exchange it for the guy and pressure your manufacture for a refund???

AntFarm
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I would say it's because the bracelet is scratched he's trying to CYA and blame the manfacturer.  Inetresting though.

Ken, anything?? You have a good knowledge of Invictasubtlelaugh.gif

Paxman
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Mitch say this is normal?!? Whatever... crap.gif He aslo said they would be shipping LM & in January, I mean March, I mean April... You get the idea?

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Normal for this company.

I had a G2 bracelet fall apart on me and I found GLUE in parts that were supposedly welded. Mitch reinforced this info to me repeatedly, until I sent him the pieces. Then, he changed his policy on his traveling warranty and came clean on his forums. X

Needless to say, I haven't been back.

Weird part is the bracelet looks like my ENZO's and it is BULLETPROOF and BEAUTIFUL. And we all know how ENZO takes care of his customers. perfect.gif:

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I have never been a fan of Ocean7, primarily because Mitch has always come across as kind of a con-man to me.  I was, at one time, considering a G1, as it appeared to be oem'd by the Steinhart source, and recently, I considered an LM3 on a Sales Forum.

Here's the bottom line...I don't trust him or his products.  His watch are, for the most part "homages" (to be kind) of other brands...this is a perfect example.  Why would any watchmaker in his right mind, oem a matching case and bracelet with 2 different grades of PVD???  It's either an act of stupidity or a load of crap...either way, it is BS and speaks volumes to the integrity of the product.

At one point, Ocean7 had this "secret" guess which movement you might get thing going on, very similar to Bathy's.  Full disclosure was not in their ethical bag of tricks.  OG finally called both of them on it as it was deceptive advertising.

But then...that's just my opinion.  What's yours? subtlelaugh.gif

MarkJnK
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I've sworn off any future O7 purchases due to the way a friend of mine was treated by Mitch.  My friend, a mod at Wus, had a LM-3 with a flaw on the dial.  He was not the original owner, but the watch was still within the warranty period.  He asked very politely if Mitch would consider replacing the dial, and Mitch's response was so incredibly rude, condescending, and downright insulting, I couldn't believe it.  My friend blind copied me on the string of emails and the nicer my friend got, the ruder Mitch got.  I thought to myself, if only Mitch knew he was losing two customers at once with his brutal customer service.

I've never understood the love-fest on the O7 forum, the watches seem like unoriginal hommages with poor customer service.  I just don't get it.

When I read that posting about the PVD on the bracelet, it seemed like it was business as usual for Mitch.  Maybe Mitch went to the doxa school of customer service :)

IanM
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Yep - seems dumb to me too mistake.gif. Really - still under warranty and Mitch refuses to repair it?  :X

I have recently had an "issue" with an incoming PVD homage, and the maker has been pretty good - after blaming everyone else for the second hand scraping the paint and lume off the hour hand beneath (it had already done this when I opened the parcel on the first day...) and some C3 lume that was inconsistent under the sandwich dial. It is on its way back and I expect to be reimbursed for the shipping to get it back there. But maybe it is just me? As for that dud PVD bracelet on the O7 - two guys getting on the O7 forum on WUS and telling it like it is might make mountains move, though. We should be able to say what we like, and don't like, about certain experiences we have with makers, brands and stores ;) without fear of backlash. Hey - if it was done right, there would be no need to keel-haul them, right. I know my clients don't let me get away with anything, so I get my legal work right first time, every time. 

In a world where information travels so quickly (as it has here, is a good example) you would think that makers would get it right, wouldn't you? And I am one of the unlucky buggers still waiting for my Ploprof copy LM-7 after about 10 months of Mitch having my deposit money. I acknowledge that it takes time to get the cases sourced, the bracelets built, the face designed, the right colour of the hands, the correct material for the bezel lock, and the movements in (and to his credit, Mitch has involved prospective owners at every stage to get them what they want, not necessarily what he first suggested) so the involvement of the prospective owners in the process has surely protracted things. Oh - and the watch is due "some time in Summer - when it is right". Great if you can get away with it. I still want the watch, but this waiting is giving me a pain in the *rse, and all I have seen so far are some tricky CAD drawings, a lot of chat, and one case in the rough. I guess that apart from the issue of non-transferable warranties on the LM-7, I could potentially flip it (if I ever get it). And then I can get the Enzo I should have ordered in the first place...

I suggest a new sticky to be titled "DUDS" as in dud deals, dud watches and dud service. Fair warning for all. 

Sorry for that - rant finished now...

markjnk - you wanna swap your 001 and a few bucks for an Omega Seamaster 120 f300 diver in minty condition? The Enzo in your avatar is an absolute classic! ;)

Cheers all - a very patient IanM hand6.gif

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I have 2 O7's but have no plans to get any others now. After reading this and seeing other complaints over time well I don't like what see and hear. I like and enjoy the 2 I have so far no problems with them. The LM-1LE and LM-6C.

But to me good CS is half the package with a good watch. I am the type that feels something must be amiss if a vendor or watch house dose not fully back their products and provide good CS.

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Hmmm, very inteesting thread. I think I am the "odd man out" here, I've had excellent CS from Mitch and I am very happy with my LM-6C and G-2. No quality issues, and all my emails w/ Mitch have been promt and courtious. I did have a problem with the deployment clasp on my LM-6C and Mitch replaced it immediately for me. As far as most of his watches being "homages" I can't buy that. The upcoming LM-7 yes, that will be an homage, I am looking forward to that one, I would never cough-up the $8000 - $14000 price I've seen the vinage pieces go for. Just my 02ยข.

MarkJnK
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IanM wrote:

markjnk - you wanna swap your 001 and a few bucks for an Omega Seamaster 120 f300 diver in minty condition? The Enzo in your avatar is an absolute classic! ;)

Cheers all - a very patient IanM hand6.gif



Hey Ian, no way!  I just got the EM001 yesterday and have no intention of flipping this watch, mostly for ther reasons you point out above.  The Enzo is a symbol of how to treat your customers right and how to run a company in a way that creates loyalty.

Check the Enzo sub-forum for a write up on my new arrival and more pics.  Thanks for the offer.

Mark

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I don't know...I always thought the "hey help me design it" trip was a bit of a gimmick...that said, I remember that the LM1 looked like an "homage" of something (could not find a picture), the LM2 is a cheap Glycine Luganaire, the LM3 with a bezel change could be an Enzo...but here's the killer for me...it is a secret which movement you get.  Even the literature delivered with the watch doesn't state whether it's a Sellita or an ETA.  I had a weak moment and almost bought a preowned LM3...when I asked the owner which movement the watch had...he had to email Mitch (who I am supposed to believe?).

I believe that the cult was built by "gimmick" of pseudo participation and all of the great comments on the WUS Ocean7 Forum...of course any negative comments were immediately zapped (as the forum is paid for by Ocean7) and if you then took your negative comments to the WUS Dive Forum or any other WUS Forum, you were immediately banned.  jmho

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Yep, I was there for that one.

A guy bought a O7 watch and wrote a quick review on the O7 boards about it. It was about 80% positive, 20% negative. It was a fair review.

Mitch had the mods edit the thread and the other folks hammered him so much, he cut out all the bad and just gave up. It was sickening. Frankly, things happen. Mistakes are made. It's the course of life. But how you handle those mistakes and fix those problems is what good customer service is for.

Seriously. Utterly pathetic. And while they may have some watches I still drool over, I simply don't trust the man after my first-hand horrors with the company.

Nuff said.

Mark

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This has been an interesting thread. I've drooled many times over the LM-6C. I've even given consideration to putting it on my list of watches I will have, but after hearing so many 'horror' stories with the occasional positive one, I must say I'm very wary of dealing with them.

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murphy j wrote: This has been an interesting thread. I've drooled many times over the LM-6C. I've even given consideration to putting it on my list of watches I will have, but after hearing so many 'horror' stories with the occasional positive one, I must say I'm very wary of dealing with them.

Murph I just saw one pre-owned for sale at either WUS or the TZ. I was speedy forum surfing so not sure for I was updating my antivirus at the same time. LOL :D

They are selling much lower pre-owned. I wish in a way I had waited but do like mine. I have many Chronos but wanted a beefy chron diver and the LM-6C fit the bill for that.

But my Fav beefy Chrono is still the Formex DS2000 LE :cool:

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Skip, I think I saw that one, but unfortunately I'm holding out on any purchases till after I get home. I'm chasing a grail and hoping the wife won't beat me up too badly when I find the right deal and spend the money with or without her permission:D.

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murphy j wrote: Skip, I think I saw that one, but unfortunately I'm holding out on any purchases till after I get home. I'm chasing a grail and hoping the wife won't beat me up too badly when I find the right deal and spend the money with or without her permission:D.

Murph I hear ya buddy. I'm trying to behave myself so I can maybe go for something big for either my B-day in September or Christmas. I have a few targets in my sites so will wait and see how I am doing by the end of August before I narrow down the choice. LOL :D

I'm going to allow myself 2 small possibles in the mean time. If I see something I really want. :cool:

I would be so in trouble if I had a wife to answer too. :P

murphy j
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Skipdawg wrote:

I would be so in trouble if I had a wife to answer too. :P

Yeah, you'd always be in the 'Dawg' housesubtlelaugh.gif. My last purchase was my custom Stingray that isn't due to arrive till Sept. The grail I'm chasing will probably get me grounded and my spending priveledges yanked for the next year. But if I find a good deal on it, it'll be worth itThumbsUp02.gif.

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I've been reading this thread and I guess I am also the exception, I own a LM3, LM2, and LM6gmt. Mitch has been very professional and fair in his dealings with me and serviced any issues I have had, and I can be very picky. The watches perform very well as far as accuracy goes and I am a very satisfied O7 customer.

I also work for a company that has a NON-Transferable warranty, I happen to agree with this practice. Someone who purchases the watch second hand (at a considerable discount, and of no profit to the maker) should IMO not be entittled to the same benefits as the original owner.

As far as the watches being knock-offs or homages well let's just say we could say that about alot of watches. I have yet to see a truly original design that did not borrow elements from earlier designs or other watches, this is in the eye of the beholder.

Anyway just my two cents, I've had a good experience with O7 and Mitch.

Skipdawg
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caesarmascetti wrote: I've been reading this thread and I guess I am also the exception, I own a LM3, LM2, and LM6gmt. Mitch has been very professional and fair in his dealings with me and serviced any issues I have had, and I can be very picky. The watches perform very well as far as accuracy goes and I am a very satisfied O7 customer.

I also work for a company that has a NON-Transferable warranty, I happen to agree with this practice. Someone who purchases the watch second hand (at a considerable discount, and of no profit to the maker) should IMO not be entittled to the same benefits as the original owner.

As far as the watches being knock-offs or homages well let's just say we could say that about alot of watches. I have yet to see a truly original design that did not borrow elements from earlier designs or other watches, this is in the eye of the beholder.

Anyway just my two cents, I've had a good experience with O7 and Mitch.

Thanks for the post. And no there is nothing wrong with  homage watches. I have a few. :D

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caesarmascetti wrote: I also work for a company that has a NON-Transferable warranty, I happen to agree with this practice. Someone who purchases the watch second hand (at a considerable discount, and of no profit to the maker) should IMO not be entittled to the same benefits as the original owner.



That's cool. However, when I bought my G-2 last year, it was a TRANSFERRABLE warranty and apparently one of the very few in the business. It was around this time, when the watch emblems on their bracelets started falling off with glue on them that he changed the policy.

My warranty card clearly listed it as a transferrable warranty for 1 year. So, this was before that change.

Just saying.

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caesarmascetti wrote: I've been reading this thread and I guess I am also the exception, I own a LM3, LM2, and LM6gmt. Mitch has been very professional and fair in his dealings with me and serviced any issues I have had, and I can be very picky. The watches perform very well as far as accuracy goes and I am a very satisfied O7 customer.

I also work for a company that has a NON-Transferable warranty, I happen to agree with this practice. Someone who purchases the watch second hand (at a considerable discount, and of no profit to the maker) should IMO not be entittled to the same benefits as the original owner.

As far as the watches being knock-offs or homages well let's just say we could say that about alot of watches. I have yet to see a truly original design that did not borrow elements from earlier designs or other watches, this is in the eye of the beholder.

Anyway just my two cents, I've had a good experience with O7 and Mitch.

 

I on the other hand have a very serious problem with warranties that are not transferable.  The manufacturer is (or should be) warrantying the product, not the owner.  For a manufacturer to say, "oops...I know the watch is only X months old and the warranty is for X years is simply bullshit.  The manufacturer has been paid in full for the watch and the warranty risk and has already made his profit...for the manufacturer not to honor the warranty is cheap and unethical...regardless of who it is.

Glad you have had good experience with Mitch...but his non-transferable warranty policy is simply cheap...he has made his profit...and now he won't stand behind it simply because the original purchaser sold it to somebody else...what an arrogant putzy way to do business!  What?...does he expect to make a profit every time it changes hands?

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I would submit to you that there are far more warranties that are non transferrable, or tansferrable for a fee, than not. Regardless of the product not just in the watch industry. IWC and Omega that I know of do not honor warranties of anyone but the original buyer. Does that make these companies any less reputable? The only thing I see O7 as doing wrong regarding their warranty is that if the previous poster is accurate they changed their policy mid stream.  Short of that I see nothing wrong in giving the original buyer the one that actually contributed to the companies coffers preferential treatment regarding warranties. Just my opinion.

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caesarmascetti wrote: I would submit to you that there are far more warranties that are non transferrable, or tansferrable for a fee, than not. Regardless of the product not just in the watch industry. IWC and Omega that I know of do not honor warranties of anyone but the original buyer. Does that make these companies any less reputable? The only thing I see O7 as doing wrong regarding their warranty is that if the previous poster is accurate they changed their policy mid stream.  Short of that I see nothing wrong in giving the original buyer the one that actually contributed to the companies coffers preferential treatment regarding warranties. Just my opinion.
I could be wrong but being the owner of two omegas....my AD did not fill in the warrenty cards and these are considered open....therefore, if I sell this watch to someone they can fill in the info and they will have the warrenty....At least that's what they say on the sales forums.....

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caesarmascetti wrote: I would submit to you that there are far more warranties that are non transferrable, or tansferrable for a fee, than not. Regardless of the product not just in the watch industry. IWC and Omega that I know of do not honor warranties of anyone but the original buyer. Does that make these companies any less reputable? The only thing I see O7 as doing wrong regarding their warranty is that if the previous poster is accurate they changed their policy mid stream.  Short of that I see nothing wrong in giving the original buyer the one that actually contributed to the companies coffers preferential treatment regarding warranties. Just my opinion.

Then we will agree to disagree as I see you belong to the school of "everybody else is doing it so it must be right", but let's not pretend it's because the manufacturer hasn't made a profit on the product and been paid for the full warranty period.

I belong to the school of "If it's wrong, it's wrong...regardless of who is (and how many are) doing it"!  Like my mother used to say, "Just because everybody else is rioting in the streets doesn't make it right"!

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we will agree to disagree then.

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I purchased an Aqua Terra 6 mos. ago and the AD filled mine out.

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Well I think Croton watches has the right idea. If the watch maker believes in the product they make and sell the warrenty given should cover the issues covered by the warrenty for life. :cool:

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Skipdawg wrote: Well I think Croton watches has the right idea. If the watch maker believes in the product they make and sell the warrenty given should cover the issues covered by the warrenty for life. :cool:
hand6.gifhand6.gifhand6.gif....the Mermel is a man of honor!

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KenC wrote: Skipdawg wrote: Well I think Croton watches has the right idea. If the watch maker believes in the product they make and sell the warrenty given should cover the issues covered by the warrenty for life. :cool:
hand6.gifhand6.gifhand6.gif....the Mermel is a man of honor!

Yes Ken the man rocks! yourock.gif

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I bought an O7 G-1 after I noticed the similarity between it and the Steinhart/Debaufre GMT watches.  It is a nice watch, though the micro adjustment on the bracelet is useless because of the diver's extension.  As a result I rarely wear it because I just can't get a good fit on my wrist.  I know I could put it on a strap (and I have a spare Hirsch Trieste for it), but it just looks right on the bracelet.

BTW, back when I was in to Accutrons, Mitch tossed me off the Yahoo Accutron group he moderated because of a post I made looking for a guy who had one of mine for repair and then wouldn't answer emails/telephone calls.  That pretty much turned me off original hummers and vintage watches in general.  Unless I could get a mint Deep Sea that needs no work... :D

Cheers,
Griff

Oh yeah, I did get the Accutron back, untouched, after nearly a year...

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zippofan wrote: I bought an O7 G-1 after I noticed the similarity between it and the Steinhart/Debaufre GMT watches.  It is a nice watch, though the micro adjustment on the bracelet is useless because of the diver's extension.  As a result I rarely wear it because I just can't get a good fit on my wrist.  I know I could put it on a strap (and I have a spare Hirsch Trieste for it), but it just looks right on the bracelet.

BTW, back when I was in to Accutrons, Mitch tossed me off the Yahoo Accutron group he moderated because of a post I made looking for a guy who had one of mine for repair and then wouldn't answer emails/telephone calls.  That pretty much turned me off original hummers and vintage watches in general.  Unless I could get a mint Deep Sea that needs no work... :D

Cheers,
Griff

Oh yeah, I did get the Accutron back, untouched, after nearly a year...

Oh, yeh...that Mitch...what a guy! face4.gif

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oh well, I've never had an issue with O7 or Mitch, and I have 3 of his products, but judging from the posts quite a few people here have had issues.Hmmm, a shame really as some of his offerings are quite nice. Oh well to each his own.

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caesarmascetti wrote: oh well, I've never had an issue with O7 or Mitch, and I have 3 of his products, but judging from the posts quite a few people here have had issues.Hmmm, a shame really as some of his offerings are quite nice. Oh well to each his own.
If you buy watches enough or become a collector your going to see good and bad and inbetween along the way and you will see all sides from everyone. Like with everything else in life no two see things the same or have the same good or bad situations. When it comes down to it you have to decide on what is good or bad for you whether it be watches or the best place to go out for lunch. ;)

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well said


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