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Whats the average turn around time for warranty service? sent in the yaeger sector to have the winder fixed. when I got the watch it worked but was hard as hell to turn. so far, they contacted me and said there watch man was assessing the watch.
2 to 4 weeks would be average I would think. Depends on the size and # of watch makers. My Kobolt took 2 weeks to get a new sapphire crystal, refinish the case and replace the crown after I threw it across the room after the crystal shattered not a real fan of sapphire on real tool watches.
e.avery wrote: 2 to 4 weeks would be average I would think. Depends on the size and # of watch makers. My Kobolt took 2 weeks to get a new sapphire crystal, refinish the case and replace the crown after I threw it across the room after the crystal shattered not a real fan of sapphire on real tool watches.Let me get this straight. You threw your KOBOLD across the room thus causing damage to the crystal ,case and crown and all was well within 2 weeks!~!!!Hard to believe!!
No I broke the crystal on a work trip and got pissed and tossed it across the room and broke the crown they fixed it in 2 weeks. I only had one reserve watch and that was a Oceanaut and it worked perfectly.
