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How to get your Invictim repaired quickly and correctly?  Rate Topic 
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 Posted: Thu Aug 10th, 2006 08:17 am
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jaymz
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OK, I confess to owning several Invictas and up until recently, had been very satisfied with their products. A few months back, I bought a Dune Diver (automatic)and it ran fine for the first few days. Then I noticed that the second hand would stick at about the #7 and stay stuck until the #10; then it would run fine until it came around to the #7 again (I was able to coax it thru the dead zone by tapping it against my hand).

After hearing countless horror stories here and elsewhere about Invictim service, I decided to take it in to my local jeweler and see what they had to say; I figured it might just be dirty, since it ran well except for one area on the dial.

So, dropped it off and waited a couple weeks and when I got it back, it ran just fine; looked immaculate and cost me only $12. Frankly, I wouldn't even have looked at the watch for less than $20, but I'm not arguing. Since stupid Invictim wants $20 to even have you send it in for warranty work, why not try it local, first? I realize that, in principle, Invicta should be held accountable for it's poor quality and made to repair it, but I guess being pragmatic is the bottom line for me.

So, I'm a happy camper...but even more wary of Invictim now.

Jim

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 Posted: Thu Aug 10th, 2006 11:47 am
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nrg
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WOW an Invictim success story, kind of!!! I'm glad your local guy had it handled.:D It's true about Invicta being needed to pay somehow for their rotten products and terrible CS.:?

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 Posted: Fri Aug 11th, 2006 02:28 am
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monster623az
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ive been thinking of doing that as well, not only with Invicta but on other purchases online that have no warranties or something like that.  Seems like a good idea but you know, I guess I just dont know if its like going to a mechanic where people give you crap and try to tell you this and that.  Im just too paranoid I guess.

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 Posted: Sat Aug 12th, 2006 02:46 am
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mcwright
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You didn't say what was wrong with the watch. :(

I had a Seiko Monster I bought from Overstock do the same thing. I sent it in three times and they finally fixed it. The minute hand would stick or stop on the 9 or 10 numeral. But, it wouldn't stick everytime. I'm sure they finally replaced the minute hand and all was well.

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