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Accutron VX-200 Chrono from Shnoop Arrives  Rate Topic 
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 Posted: Thu May 8th, 2008 09:38 pm
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KenC
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1)  The good news...it is here.

2) The bad news...it is DOA!

The minute hand is hanging freely and spins...perhaps this is some new kind of rotor! mistake.gif

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 Posted: Thu May 8th, 2008 09:57 pm
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Skipdawg
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KenC wrote: 1)  The good news...it is here.

2) The bad news...it is DOA!

The minute hand is hanging freely and spins...perhaps this is some new kind of rotor! mistake.gif

Ouch!! :shock: :?

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 Posted: Thu May 8th, 2008 09:59 pm
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watchluvr1
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sorry to hear that...seems i'm not the only one with Accutron woes. mistake.gifKenC wrote: 1)  The good news...it is here.

2) The bad news...it is DOA!

The minute hand is hanging freely and spins...perhaps this is some new kind of rotor! mistake.gif

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 Posted: Thu May 8th, 2008 10:07 pm
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KenC
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I'm not thrilled with the initial shnoop reply which was:

"Thank you for your recent purchase. As you can see, the watch that you
received was 100% brand new. It was shipped out to us directly from the
manufacturer. As such, it is fully covered under the manufacturer's warranty
and you should not have any difficulty in getting the watch serviced by
Bulova. Being that we are completely sold out of the Accutron VX-200
watches, the only other alternative would be to send the watch back to us
for a full refund. Please let us know which you would prefer."


That's all well and good, but there is no AD stamped warranty card with the watch, and why should I have to anti-up the $15 or so to send it either place (insured).  Not to mention packaging it up and getting it shipped.  I might as well take it to a local watch maker and have it fixed for $20 to $30 (I imagine)...hey, shnoop...check what you send out and stand behind what you sell!

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 Posted: Thu May 8th, 2008 10:09 pm
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Derby
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Sorry to hear that Ken. Mine arrived and so far no problems. I sized it myself and it seems to be a nice heavy watch. I hope everything goes well. I'll let you know how mine holds up. Have a great nite.

 

Derby in Denver

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 Posted: Thu May 8th, 2008 10:29 pm
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Paxman
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Freakin' Shnoop!! Sorry you got a dud, Ken!!

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 Posted: Thu May 8th, 2008 10:38 pm
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PolisHammer
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That sucks.  I got mine yesterday and it seems to work, although I did not look at it completely.  The only think that got me worried was the side buttons working hard, but that should loosen up over time.
As to the warranty, I read it and hope it does not have to be stamped,  it said to send the registration in to have full 5 years, if not you get only 2 years.  It did not say it had to come from AD.  Is shnoop and AD if they are shipped to them directly from the factory?

Sorry, I'm new at this.   crap.gifmistake.gif


 
 

Last edited on Thu May 8th, 2008 10:39 pm by PolisHammer

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 Posted: Fri May 9th, 2008 09:01 am
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KenC
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I questioned them on the warranty not being stamped by an AD...I have not yet received a reply.

I'll run it to the watchmaker later and see if it is a minor repair...if not, I'll wait for their answer.

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 Posted: Fri May 9th, 2008 09:29 am
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slinky469
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That sucks...sorry to hear that ken.  That is one thing i worried about when i got the vx200.

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 Posted: Fri May 9th, 2008 09:37 am
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chris s.
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 That Blows Ken.

 Sorry to hear you got a lemon.mistake.gif

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 Posted: Fri May 9th, 2008 10:06 am
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KenC
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slinky469 wrote: That sucks...sorry to hear that ken.  That is one thing i worried about when i got the vx200.
My VX-200 3-hander arrived fine...but this sucks...and I am not happy with their canned response and no answer yet as to the Warranty Card issue.

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 Posted: Fri May 9th, 2008 10:12 am
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slinky469
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KenC wrote: slinky469 wrote: That sucks...sorry to hear that ken.  That is one thing i worried about when i got the vx200.
My VX-200 3-hander arrived fine...but this sucks...and I am not happy with their canned response and no answer yet as to the Warranty Card issue.
I feel your pain ken....I can just see one of thier e-mail screener's being told if you get an e-mail concerning this just send out this generic response.  Hopfully everything will work out.

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