|
|
| Welcome to 3T! Please take the time to register and join in on the friendly,knowledgeable watch talk.Please note that not all registrations will receive an immediate activation e-mail.Those who do not receive an immediate notification will be activated manually within 48hrs. by an admin. without an e-mail activation url sent to you,you may then sign in using your username and password,if you feel there is a problem please e-mail us at timetechtalk@hotmail.com and include your name and username and we activate your account.Thank You! |
| Moderated by: 3T | Page: 1 2   |
|
|||||||||||||
| Good Service Place? | Rate Topic |
| Author | Post |
|---|
| Posted: Fri Feb 22nd, 2013 10:26 pm |
|
1st Post |
|
elemental 3T WIS
|
Long story short, tire change for a friend ended in my U1 being dropped 2 feet onto a driveway. It no longer lives. Does anyone have a trusted service place they have used for a repair. much appreciated justin
|
||||||||||||||
| |||||||||||||||
| Posted: Sat Feb 23rd, 2013 04:33 am |
|
2nd Post |
|
Hammerfjord Moderator 
|
2 ft fall and it stopped? I'm surprised... It house a strong 2824-2 and I never experienced that with this movement even with a 6ft fall of heavy diver right on tiles. Any good watchmaker could do the job: It's a simple and known movement and the watch open from the back.
|
|||||||||||||
| ||||||||||||||
| Posted: Sat Feb 23rd, 2013 06:19 am |
|
3rd Post |
|
bigrustypig 3T WIS 
|
Hammerfjord wrote:2 ft fall and it stopped? I'm surprised... +1. Just 2 feet? The only way that problem would be possible is if the crown had hit the floor "head on". Otherwise, if the case or lug horn or even just the glass only, it shouldn't happen. I agree with Will. That would be easy to fix but the balance wheel has to really be set properly. I hope all goes well and your problem is fixed soonest.
|
||||||||||||||
| |||||||||||||||
| Posted: Sat Feb 23rd, 2013 07:37 am |
|
4th Post |
|
Hammerfjord Moderator
|
Jeff, if the crown is screwed in, there's no way that the stem got pushed in by a shock, or this shock should break the crown tube right in: Wich is unprobable with a small fall like that. He would have noticed it as well. Anyway, it's certainly something easy to fix: Something came loose in the movement or jumped on the balance spring I guess.
|
|||||||||||||
| ||||||||||||||
| Posted: Sat Feb 23rd, 2013 08:23 am |
|
5th Post |
|
elemental 3T WIS
|
it fell on a lug horn, as there is a chunk missing from it. i was surprised as well that my u1 didnt survive it.
|
||||||||||||||
| |||||||||||||||
| Posted: Sat Feb 23rd, 2013 09:26 am |
|
6th Post |
|
oagaspar Site Founder 
|
did you go through the motions of unscrewing the crown,setting the time,date(date wheel can jam,and stop a watch),and winding it?...this will sometimes free the balance wheel which is most likely jammed from the fall...sometimes tapping the side of the watch case against your palm will work as well.
|
|||||||||||||
| ||||||||||||||
| Posted: Sat Feb 23rd, 2013 09:50 am |
|
7th Post |
|
Hammerfjord Moderator
|
I agree with Oscar on that...
|
||||||||||||||
| |||||||||||||||
| Posted: Sat Feb 23rd, 2013 09:53 am |
|
8th Post |
|
elemental 3T WIS
|
yes..its the first thing i did...:(
|
|||||||||||||
| ||||||||||||||
| Posted: Sat Feb 23rd, 2013 03:21 pm |
|
9th Post |
|
Hammerfjord Moderator
|
If you want to go through the Sinn network to get it repaired, here's all the infos you'll need. Note that RGM execute service for Sinn in the US. To return your Sinn watch to Germany for service, please use this address: Sinn Spezialuhren GmbH Co. KG Attn. Watch Repairs Im Füldchen 5-7 D-60489 Frankfurt Germany Sinn's phone number is country code 49, local number (0)69-978414-200 and is often needed for the package label. Please add a note describing in detail the work and requirements that you want performed. Also include your mailing address, phone number and e-mail address so that Sinn can contact you when needed. Please ship the watch with enough padding to protect the watch from damage during shipment. Also we recommend that you use an insured, traceable method, and be sure to complete the correct US Customs forms prior to shipment. You must indicate on all documents that the watch is being returned for repair, and there may be other required documents to complete depending upon the value of the watch. The shipping company that you select can help you with completing the correct customs forms. On those forms, you may be asked about duties and taxes. Please select the option "Bill duties and taxes to recipient". As with any important shipment, we also strongly recommend that you ship using a method with real time tracking and delivery (signature) confirmation. Shipping directly with an official company facility rather than a franchised package or quick ship store is the recommended way to ship. We also recommend that you ship using FedEx, UPS or DHL and not USPS. The US Postal System cannot provide door to door shipping to international locations themselves so they must "pass off" your package to another company once the package leaves the US. This can present a challenge when trying to track and/or resolve a delivery problem since you are dealing with two companies and not one, and the second company is typically the regular German postal system which is often difficult to contact directly. Some people find that FedEx, UPS or DHL can be more costly than USPS. We remind you that in many cases the shipping costs can be substantially reduced by using these four tips: 1. Make sure the watch is already insured either through your homeowner's or other insurance policy prior to shipping the watch and that the coverage extends to international shipments to the manufacturer for service. This way you will not need to purchase insurance from the shipping carrier which can be expensive and/or limited in coverage, and you have the added benefit of covering your watch against potential future loss or theft. 2. Take the watch directly to a FedEx, UPS or DHL company owned facility, not a franchised or quick ship store which may have higher rates. 3. Your office may have pre-negotiated discounts with one or more shipping companies which may be significant, and may allow you to ship under their account number with reimbursement to them. 4. Google "FedEx Discounts" or "UPS Discounts" and you will find a number of articles on finding lower rates. These include association rates of which you may be a member, paying with certain types of credit cards, or simply signing up online for your own account number which can offer built in savings. For example, a recent promotion by UPS offered a 26% discount for simply signing up for an account number online. 5. Remember, size makes a huge difference in the shipping rate both domestically and internationally. Shipping companies use a term called "Dimensional Weight" which they calculate based on the size of your box. So for example, if your package weighs 2 pounds (which it should) but the FedEx or UPS store packages it in a large box size of 15" by 11" by 11", they will charge you 14 pounds for your 2 pound package. It is your choice whether to ship the watch in the original box, but remember it adds weight. We ship most watches using boxes provided by UPS and FedEx at no charge, and we recommend that you do the same. We further recommend wrapping the watch in bubble wrap which then should be placed in the smallest FedEx or UPS box appropriate for that size. If your watch and or/watch box are too large to fit in these boxes, contact us for shipping tips. Before Sinn begins any work they will contact you (e-mail is preferred because of time zone differences) with the estimated costs. Sinn will not be able to provide estimated repair costs until they actually receive your watch, so please do not contact them before shipping your watch to them. Once you receive your estimate by e-mail and give permission to proceed, Sinn will perform the necessary work and return your watch directly to you. Please note that once you receive your watch back from Sinn, you may be charged import duties based upon the value of the repairs (not the value of the watch). Such duties are generally small in amount. Alligator or Crocodile Straps Please remember that if you have changed your strap to a genuine alligator or crocodile strap, it must be removed and/or changed to calf leather or rubber prior to shipment. USFW and international regulations provide for strict control of these shipments, and you risk seizure of your package if sent with this type of strap. If Your Sinn Watch is Under Warranty If the watch you send to Sinn was purchased from WatchBuys, is under warranty, and the repairs are determined by Sinn to be included in the scope of their warranty, those repairs will be made at no charge to you other than the cost of mailing the watch to Sinn. Please indicate on the paperwork included with your watch inside the box that the watch was purchased from WatchBuys and is within Sinn's warranty period for that model. Please note that once you receive your watch back from Sinn, you may be charged import duties based upon the value of the repairs (not the value of the watch). Such duties are generally small in amount. Also note that if you own a Sinn watch that is filled with oil (EZM 2, Hydro, UX), RGM cannot service your watch - it must be returned to Sinn in Germany for repair. Under no circumstances should oil filled watches be repaired or opened by anyone other than by Sinn. Only Sinn in Germany has the equipment to properly service the watch because of the oil filled case. Our US service center RGM (as well as other watch repair centers in North America) cannot provide service for these models or change the battery, and to attempt to do so will damage the watch. If you own a Sinn watch that contains inert gas (marked with "Ar" on the dial), and would like this gas replaced during the service, RGM is currently unable to perform this service. Therefore, these watches must also be shipped to Sinn in Germany.
|
||||||||||||||
| |||||||||||||||
| Posted: Sat Feb 23rd, 2013 05:22 pm |
|
10th Post |
|
elemental 3T WIS
|
To be honest, I've had nothing but problems with sinn, watchbuys, and rgm. This watch had already been repaired under warranty for faulty hands. It came back from service pretty banged up. Sent it back, and it was returned from rgm with dirt on the dial and on the back side of the crystal. I eventually cut my losses and just wore it. I will look at some reviews of conus watch repair people.
|
|||||||||||||
| ||||||||||||||
| Posted: Sat Feb 23rd, 2013 05:27 pm |
|
11th Post |
|
Chick Hazzard 3T WIS 
|
This place did excellent work for me. http://www.bestfixwatch.com/
|
||||||||||||||
| |||||||||||||||
| Posted: Sat Feb 23rd, 2013 07:22 pm |
|
12th Post |
|
Hammerfjord Moderator
|
elemental wrote:To be honest, I've had nothing but problems with sinn, watchbuys, and rgm. This watch had already been repaired under warranty for faulty hands. It came back from service pretty banged up. Sent it back, and it was returned from rgm with dirt on the dial and on the back side of the crystal. I eventually cut my losses and just wore it. I will look at some reviews of conus watch repair people. I see... Been hearing many similar stories from people who had the same bad experience with Omega, Rolex and other known repair shops. Sadly, those butchers are everywhere. I don't get it how brands risk them reputation, destroy the joy of wearing them watches just because they are not serious enough with the selection of them watchmakers. If we can even call them watchmakers: There's no dust or hairs under my crystals when I mount my watches and I can't even call myself a watchmaker. I would say that there's big possibilities for that some crap got in the movement and especially on the balance wheel due to some dirty finger job during the hand replacement. I was really expecting something else from RGM, especially since they have everything to prove, as being a very young brand. Even they been achieving milestones, they are far to be a worldwide long recognized brand in horology who can take things easily like that.  It's still not too late to find a serious guy who will do some fine work. I would write a letter or a mail to Sinn in Germany explaining the whole story from day 1 if I were you. Then hopefully, you could have it replaced as no watch should ever come back banged up from service: This is a NO NO. Good luck and don't give up your customer rights.
|
|||||||||||||
| ||||||||||||||
| Current time is 05:58 pm | Page: 1 2 |
| TimeTechTalk.com > Time Tech Talk > Time Talk > Good Service Place? | Top |
