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| Warranty on TJ MAXX Hammies: | Rate Topic |
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| Posted: Thu Sep 28th, 2006 03:40 pm |
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13th Post |
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rws in nc 3T WIS
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I can only say that I've filled out the paperwork, had TJ MAxx stamp the warrantee booklet, sent a copies of my receipt and warranty page with their stamp, only to be told, by Hamilton that TJ MAXX is not an AD and they would not honor the warranty. TJ Maxx told me that the Hamilton watches were purchased from a third party, not Hamilton. I don't really know what all of this means except I have to pay for my repair. Afterall, in the end, it doesn't really matter that TJ MAXX says that there's an "agreement" between them and Hamilton. What only matters is that Hamilton agrees and will honor the warranty and so far, they don't honor it, in my case. Last edited on Thu Sep 28th, 2006 03:41 pm by rws in nc |
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| Posted: Thu Sep 28th, 2006 04:46 pm |
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14th Post |
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oagaspar Site Founder 
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rws in nc wrote: At least TJMaxx refunded the repair $ rws and that is pretty cool in my book! I am sure they are grey market and all their Watches come from one distributor...they seem to have a lot of the same Watches as Slop so maybe it is Sterling Time ?I would like to find out who their supplier is either way...hand6.gif I can only say that I've filled out the paperwork, had TJ MAxx stamp the warrantee booklet, sent a copies of my receipt and warranty page with their stamp, only to be told, by Hamilton that TJ MAXX is not an AD and they would not honor the warranty. TJ Maxx told me that the Hamilton watches were purchased from a third party, not Hamilton. I don't really know what all of this means except I have to pay for my repair. Afterall, in the end, it doesn't really matter that TJ MAXX says that there's an "agreement" between them and Hamilton. What only matters is that Hamilton agrees and will honor the warranty and so far, they don't honor it, in my case.
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| Posted: Thu Sep 28th, 2006 04:58 pm |
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15th Post |
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rws in nc 3T WIS
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This thing is getting more and more bizarre. TJMaxx Corporate office just called me and she too, emphatically stated that TJM are Authorized Dealers. She told me that she was going to call the Buyer to get an answer. I have a feeling that TJMaxx's perception of an "authorized dealer" is different from that of the normal watch industry. That's just a feeling. I'll wait for her to call me back.
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